Outsourcing/Offshoring in Australia

How To Scale Your Sales Online To Offline

Why We Are In Business Is Much More Important Than What We Do In 2016 I spent two weeks in Thailand working with an amazing group of people who’ve dedicated their lives to rescuing women and children who’ve been forced into prostitution and other exploitive situations. After witnessing how the lure of a job and the stable income which came along with it was being used to trap victims I knew how I could make a difference. See, there are so many simple, repeatable tasks which if executed consistently can help businesses generate more leads, qualify sales opportunities, close deals, retain and upsell to existing customers. However most businesses aren’t equipped with the systems and resources to effectively manage these type of campaigns. If I could provide businesses with the tools, systems and resources they needed to successfully integrate an outsourced business development team I could help them scale their business, increase their revenues and profits. Importantly though I could open employment centres in developing countries and create jobs for vulnerable youth and women as well as those who’ve been rescued from exploitation.

11 to 50 staff

Lenfort

Perth-based company specialising in helping SME businesses manage their financial processes, including accounts payable/receivable, payroll, and accounting technology.

11 to 50 staff

Mjs Virtual Business Support

Need help setting up your Kajabi website, launching your course or membership or managing the day-to-day of your Kajabi-based business? KAJABI WEBSITES You know the importance of having a well -designed, brand-consistent and lead converting website. You know that doing it yourself isn’t an option (let’s face it, tech is not your thing!) and you’re ready to bring in the pros. COURSE CREATION Are you ready to finally launch your online course, program or membership site? I’ll work with you to turn your content into a fully functioning, stunning and learner-friendly eCourse using Kajabi. KAJABI TECH VA Now that your course is out in the world, you want to focus your time elsewhere and outsource the day-to-day Kajabi tasks. My monthly retainer packages include updates to pages and email sequences, customer service, tech support and more. KAJABI SMALL TASKS Support to get those one-off tasks ticked off your to-do-list – including new lead magnets, waitlists, newsletter templates and more. All small tasks are completed within five working days and come with one week of email support.

1 to 10 staff

Optima Wfm Pty Ltd

Workforce Management for Contact Centers - that's all we do. Optima WFM offers world-class customer experience support services. Led by executives with decades of global experience in the industry and substantial records of success, our WFM and RTA services assist in-house and outsourced call centres to increase utilization and productivity while improving customer and employee satisfaction - and all at lower cost than performing these same important functions internally. Optima WFM Pty Ltd operates from Sydney and Melbourne, with a customer support office in the heart of Makati City in Metro Manila, Philippines - the contact center capital of the World.

11 to 50 staff

Opus Contact Centre Solutions

With over 30 years of experience in offering contact centre services to national and multinational organisations, let the team at Opus give you peace of mind when it comes to looking after your business and importantly, your customers needs.

1 to 10 staff

Ozstaff Asia

Welcome to OzStaff Asia, your reliable ally in tailored outsourcing solutions crafted to propel your business to new heights. Founded in 2010, and headquartered in Melbourne, Australia, OzStaff Asia boasts a decade of expertise at the forefront of the outsourcing industry. We specialize in creating customized services that cater specifically to the unique requirements of your company, offering a comprehensive suite of solutions across various domains. In an era where businesses are in constant flux, our commitment is to empower organizations with the flexibility and efficiency required to stay ahead of the curve. With a profound understanding of the dynamic business landscape, we take pride in delivering not just services but cultivating strategic partnerships that drive unparalleled success. Our team of experienced professionals, strategically located at our service delivery operations centers in India & Sri Lanka (operated & managed directly by us from Australia), is dedicated to providing seamless and cost-effective solutions aligned with your specific objectives. Whether your goals involve enhancing customer engagement, streamlining payroll processes, optimizing backend operations, or harnessing the power of data, OzStaff Asia is poised to transform your vision into reality. Experience the distinctive approach of OzStaff Asia, where innovation converges with outsourcing excellence. Your success is our top priority, and we stand ready to be the catalyst for your business growth.

11 to 50 staff

R'concepts Pty Ltd

R’Concept was incepted, in April 2009, with a common belief of “Always a step ahead” to offer ‘service with a difference’. The ultimate motive is, and has been, to provide unique experience to our clients, exceeding their expectations and resulting into incessant business relationship. The overall experience acquired by R’Management team, in diverse market segments, has enabled the founders to lay strong foundation for R’Concepts, in the past years. R’Concepts is an establishment which was brought on by the collective efforts of professionals and business consultants. R’Concepts has mastered the energy and telecommunication zone by providing its services for the ‘top masters’ in the business. This gave R’Business a chance to deliver high quality results, as well as develop an in-depth knowledge about these sectors of the business. R’Mission statement is: To provide quality services, customer support, and exceptional customer experience while retaining cost effective strategies. R’Concepts has represented organizations from within the Telecommunications, Retail, Renewable Energy and Utility Industry, offering services that encompass all aspects of Outsourcing.

11 to 50 staff

Skymax Solutions

SkyMax is an innovative, business process offshoring organisation delivering cost savings, efficiencies and transformation in the areas of finance, accounts, rostering, payroll, recruitment, project management, social media management, organisational development, HR transactions and other day to day administration.

51 to 200 staff

Sprinty Global

Sprinty global was established with a clear vision to be the most admired and trusted BPO partner in the Asia Pacific region. Our purpose is to serve our clients and our employees to be the most satisfied in their journeys as a growing business or as an exciting career. Sprinty global is an Australian based company with operations outsourced to Sri Lanka and collaborating with an expansive network of professionals and respected BPO companies who are gathered to serve one valuable purpose.

11 to 50 staff

Strata Staff

Welcome to Strata Staff – Your Premier Offshore Capacity Solution for Strata Agencies! Maximise Capacity | Optimise Productivity | Increase Bottom-line At Strata Staff, we redefine Offshoring for Strata Management Agencies administration with a commitment to excellence and efficiency. As an Australian registered Offshoring company, we specialize in daily Strata roles, offering unparalleled staff support backed by onsite Australian senior leadership and dedicated account management. Why Choose Strata Staff? Proven Expertise Trust in our specialized knowledge and experience in STRATA management, tailored to meet your unique needs. Offshore Efficiency, Onshore Quality Leverage our offshore capacity solutions to empower your existing onshore staff, enhancing productivity and boosting profits. Tailored Support We understand the intricacies of your industry. Our support goes beyond Offshoring; it's about tailored solutions that complement your business objectives. Partners in Success We're not just service providers; we're your partners in success. Strata Staff is committed to elevating your operations and contributing to your bottom line. Join the ranks of satisfied STRATA Management Agencies who have transformed their businesses with Strata Staff. Elevate your efficiency, empower your team, and watch your profits soar. Contact us today to explore the possibilities! Email: solutions@stratastaffglobal.com

201 to 500 staff

The Lead Enquiry

The Lead Enquiry is an outsourcing exchange platform connecting businesses to the right industry service providers. Led by experienced professionals with perpetual commitment to the client’s satisfaction. Our company continues to offer unparalleled solutions to a long list of clients. We are trusted as a reliable leader in the industry known for conquering remote excellence in stride.

1 to 10 staff

The Organised Boss

My mission is to help small and solo business owners thrive. I believe small businesses make the biggest mark when they’re well supported and well organised. Because order and space create calm and clarity. And that’s where the best business decisions spring from. If you’re ready to grow your business, or you simply want to run your business more efficiently and strategically, you’re in the right place. I’m both the creator of and the epitome of The Organised Boss. To free up my own time and energy, I outsource what I need to. I’d love to see you do the same.

1 to 10 staff

The Sales Desk

The Sales Desk is a premium Australian resource for small and medium business owners to grow their revenue. We deliver sales intelligence, manpower and skills to quickly lift the performance of both start-ups and established entities which may be struggling to increase revenue. SME’s make up 96% of all Australian organisations, employing over 4.5 million people and producing $440bn of our economic output each year. It is understandable that they would benefit from cutting edge sales techniques, tailored for their specific needs. As founder as The Sales Desk I'm a passionate SME supporter. Although I began my sales career within large organisations, I have owned and operated several small enterprises over the past 17 years. This has given me deep insights into the challenges SME’s face in managing and growing consistent sales. I identify these hurdles as either a non-existent sales pipeline, a need to lift revenue to sell the business or a lack of capacity to increase sales. By providing clients with an experienced sales development team, The Sales Desk can solve these problems. They will manage the sales pipeline through all the critical steps of the sales process including: Sales strategy and plan Prospecting Qualifying contacts Generating appointments Presenting proposals Negotiating sales Managing accounts We are here to help develop our client’s business and convert opportunities in their sales pipeline without the cost and overhead of full time sales or business development staff. Whether it’s building a contact list from scratch, setting up an appointment or closing the deal, The Sales Desk Team knows how to achieve these goals. Creating integrated, pragmatic and result driven sales solutions is what we do. And we do it well. Please connect with me on my Profile Page or follow me here as I regularly post content to support my clients and tribe to improve their sales and therefore their business.

1 to 10 staff

Virtual Assistant Nexus

Assisting Small Businesses Grow & Succeed Take the worry out of running your business, do what you do best and allow us to do the rest Every business is different and works in its own way and one size does not fit all. We are here to provide a pay-as-you-go service. Virtual Assistant Nexus Office and Secretarial Support offers a tailored service designed specifically for your business needs. Let us take the burden off you by providing a full personal assistant service without the expense of employing one. Your business is our business and so whatever your admin needs, from databases to spreadsheets; website setup & management, invoicing to emails, you can just pay as you go, whether you have a one-off or a regular requirement, no job is too small. How does it work? You do not have to train staff and keep updating their skills. Reduce overheads as no staff recruitment, salary or training costs. No sick pay, workplace pension, holiday pay, PAYG, workers compensation, maternity-paternity pay or dealing with HR issues. Special rates are available for monthly retained work. You only pay for each task on an individually timed basis. Support is available on an ad-hoc, short term or long term basis, dependent on your need.

1 to 10 staff

Your Virtual Team

Your Virtual Team is passionate about supporting the small business landscape of Australia. We understand that small business owners & senior management teams need a breadth of knowledge that encompasses operations, finance, marketing, sales, PR, HR, OHS, IT and more. We understand that often tasks would be easier with a little more expertise, or a few extra experienced hands on deck. Your Virtual Team provide flexible, virtual staffing solutions on demand to help in these moments! Your Virtual Team is about changing the way people work, facilitating conversations between highly skilled people for businesses to grow, to support our economy, our community, our families, our health and our prosperity. Surround Yourself With Excellence

1 to 10 staff

Maugle Data Processing Center Pty Ltd

Maugle Data Processing Center (MDPC) was established in August, 2015 as a Business Process Outsourcing (BPO) company that specialises in providing managed operations and services for clients in the Freight and Customs industry from Manila, Philippines. Today we have grown from a team of 3 to over 210, servicing clients from Australia, New Zealand, USA, Canada and Europe. At MDPC, we are your premium trusted offsite partner in fulfilling your operational goals. We do this by offering: Cost Effective, Transparent, Reliable, Confidential, Sustainable outsourcing solutions. When companies utilise outsourcing to comprehensively service their clients, they free up domestic resources so they can focus on core business areas that truly count like client interactions, sales and business growth. Equipped with vast experience covering all aspects of customs, warehousing, accounts, transport & freight forwarding integrated with our expertise in managing our offshore operations, including staff payroll, hiring, engagement, training and overall operational management. Partner with MDPC to achieve your business goals faster and gain a competitive edge!

201 to 500 staff

Liveware Labs

We help you build your full-time, dedicated offshore teams, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity. So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals. We execute value-creating outsourcing solutions for clients around the world. We make it easy for businesses to grow a workforce in the Philippines to handle their critical business processes.

51 to 200 staff

Maximus Bpo

Maximus BPO is a dynamic venture driven by a team of efficient, focused, and dedicated individuals. We are committed to addressing the world's increasing demand for business automation and process excellence through the strategic outsourcing of specialized tasks. Our goal is to deliver optimized outcomes for our clients. Our expertise spans across various domains, including Information Technology, financial methods and matrices, and complex data processing. This broad range of skills enables us to provide the right support to a diverse clientele, from small and med An integrated IT and BPO (Business Process Outsourcing) solutions approach makes us a unique organization with an added advantage of catering all-in services to our clients for their day-to-day business needs. To keep them ahead of their game in this fast tracked world, we empower our client’s with the cutting edge technologies, innovative approaches to automation and consistent improvement of processes, all to ensure a perfect balance between minimization of Costs and maximization of Productivity. And that is the core of our existence. Our Mission To help our customers achieve their goals by fully utilizing our collective potential Our Vision To become a natural choice for the business leaders and owners for their outsourcing and automation works Values We Live By Improvement – be it our skills or the processes we develop to deliver the results, constant improvement is the only way to stay sharp Integrity – in all aspects of our work and transactions, ethical approach and transparency is uncompromising Excellence – in all execution and implementation of every task Services We Provide 1. 401(K) & Pension Plan Outsourcing 2. Finance & Accounting Process Outsourcing 3. Logistics Process Automation 4. Customer Service Outsourcing 5. Back Office Support 6. Call Centre Support 7. Business Transformation Services 8. Data Processing Services – Data entry, processing & analysis

11 to 50 staff

Upstream Group

The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered personal insolvency or have become part of the debt recovery process. With headquarters in Durban and Stellenbosch, South Africa, and also in Sydney Australia, the Upstream Group boasts state of the art facilities supported by an expert base in Human Resources, IT and Compliance. We adopt industry best practices to ensure that the protection of our clients’ brand remains a priority. Through a combination of skilled people, efficient processes and leading-edge technology, our Group performs at the forefront of innovation and the disruptive changes that shape the industries we service. We aim to consistently provide superior professional solutions that are relevant and value-adding to our clients.

501 to 1000 staff

My Global Team

My Global Team provides a managed outsourced Virtual Assistant and Digital Marketing staffing solution to Australian businesses of all sizes looking to grow. We offer the highest quality outsourced staffing talent from around the world, on a part time to full time basis, allowing your business to grow and succeed in an ever competitive environment. My Global Team is dedicated to providing you with the perfect fit for your business, by our team of Perth based Business and HR Advisors. Our Focus: We are built to address the challenges of small and medium-sized companies who want to realize the full benefits of business outsourcing. We provide Virtual Assistant and Digital Marketing staffing solutions. Our number one goal is to provide outstanding solutions that enable businesses to substantially reduce costs to improve margins. We help businesses be more scalable, more efficient, and get into the market faster.

11 to 50 staff

Apac Outsourcing

APAC Outsourcing is a leading outsourcing solutions provider, supporting business of all scales and sizes provisioning professional and exceptional services. We are an Australian company with Australian-based senior leadership and account management that provides remote work staffs based in the Philippines. Our primary focus is to help businesses successfully increase their margins and grow sustainably through our highly qualified and experienced offshore team.

11 to 50 staff

Sky Accounting Group

Businesses of a similar size to ourselves, facing the same sort of challenges. Businesses that we believe are the unsung heroes of our economy, providing employment and wealth generation for a huge number of people.

11 to 50 staff

Auxilio Business Solutions Pty Ltd

Auxilio Business Solutions Pty. Ltd. is an Australian-owned business that has providing Outsourcing Solutions since 2008 from its Off-Shore offices based in Nepal, India, and the Philippines. We offer a ONE-STOP SHOP for your Outsourcing needs, be it customer support, sales, IT development, or digital marketing. Any tasks that can be done remotely can be Outsourced at a fraction of the cost of what you would pay locally. And there are no overheads like office space, furniture, IT equipment, heat light, and power, and we take care of it all. Our services include Website Design & Development, Contact Centre Outsourcing, Digital Marketing, SEO eCommerce Solution, Virtual Assistants, Sales, and IT team Offshoring. We deliver innovative solutions to help you overcome the most complex and critical challenges. We are committed to achieving and exceeding a high level of performance and expectation with the highest quality services.

11 to 50 staff

Betterbukz Accounting Services Private Limited

BetterBukz is an one-stop solution to your business needs. We have Expert and Experienced teams of CPA’s and CA’s, who provide best in class Bookkeeping, Payroll, Taxation and SMSF related services.

11 to 50 staff

Protea Australia

Protea Australia is a collaborative cyber security outsourcing partner. Our primary service offering is three-fold: 1. Resourcing of Security Operations Analysts to support Security Operation Centre services. Identify and resource Pen Testing Capability using our screening solution. Identifying key talent, in line with client’s sponsorship requirements. Develop a pipeline of talent through our training academy. We work closely with our clients in determining which skills and capabilities are required for our clients to achieve their strategic objectives and address their cyber security challenges.

11 to 50 staff

Virtual Assist Australia

By outsourcing your Admin tasks to us you can save time and money Specialising in Property Management Support, General Admin Support and Social Media Management. Unlike an in office employee there is no extra costs such as employee taxes, insurance or benefits. There is no logistical problem of providing extra equipment, office space, or supplies. Having us on your team will ensure tasks are completed on time and allow you to focus on other important tasks and growing your business.

1 to 10 staff

Marchese Procurement & Consulting Pty Ltd

OBJECTIVE To combine extensive and complementary experience across procurement, distribution, logistics, finance and operations for construction, specialised goods, innovative and sustainable products for the Australian and New Zealand markets. VISION Our vision to be recognised as a business that creates value for our partners through enduring relationships, operational excellence and with integrity, all the time focusing on a "win-win" for all parties. SALES, MARKETING AND DISTRIBUTION MPC assists its international business partners to identify opportunities through product/brand feasibility studies, distribution analysis and product/market commercialization. This is done in an advisory capacity or as a master franchisee, sales agent, licensee or distributor. SOURCING & PROCUREMENT MPC identifies sourcing opportunities both for itself and its local business partners such as retailers, wholesalers/distributors, corporate buyers, etc. These opportunities may be in the form of gaps in the market, new or innovative products, margin opportunities, cost reduction projects and once again is done in an advisory role, as a buying agent or by taking on a local representative roles for products/brands.

1 to 10 staff

Se Qld Virtual Assistants

We're here to help SME's access offshore staff.

1 to 10 staff

Virtual Assistant Professionals

11 to 50 staff

Calm Global Ltd

Since 2013, Calm Global has been providing our global clients access to high-quality, cost effective supply chain in: Print Marketing & Communication Material Print for Retail Point of Sale Retail Display and Fixtures Exhibition Displays Branded Promotional Material & Giveaway Items Packaging

1 to 10 staff

Digital Offsider

Enabling small business owners to maximize their potential whilst living life to the fullest. We match skilled Digital Offsiders to provide you with the assistance you need to keep your business running smoothly."What is a Digital Offsider?" We hear you wondering silently. Our DOs are the angel on your shoulder. We lighten your load by finding you real people with the right skill set and knowledge to become an asset to your business. Anyone who runs a small business knows how many balls one needs to juggle to keep the business running. Employing one of our DOs takes laborious and time-consuming day-to-day tasks off your hands and out of your mind, freeing up your valuable time to work on the business not in the business.

11 to 50 staff

Broker Squared Pty Ltd

Broker Squared offers Loan Processing and CRM Management for Australian Mortgage Brokers within the Plan, Choice and Fast Aggregation Groups.

11 to 50 staff

Offshore Talent

Outsourcing to the Philippines made simple. We are the professionals in recruiting, selecting and hiring of great people with expertise in remote and offshore staff management. Some of our roles include- Finance and Accounting (Accountants, Bookkeepers, Payroll)- Real Estate (Property Managers, Administration, Accounts)- Travel Industry (Customer Support, Booking Support)- Construction (Estimators, Draftsperson)- Supply Chain/Logistics - General Administration/Customer Service

201 to 500 staff

Bridie's Typing Services

Follow Bridie's Typing Services for useful information, tips and advice to get your business buzzing! Bridie's Typing Services assists busy professionals across Australia, the UK and US, including solicitors, surveyors, authors, the mining industry and Australian government, by providing them with professional, confidential and reliable transcription services. Proudly 100% Australian owned and operated. Contact via LinkedIn profile.

1 to 10 staff

Eficiente - Virtual Admin

Why eficiente virtual admin is the right choice. Because it is administration assistance without the overheads, only pay for what you need when you need it. eficiente virtual admin offers complete administration services that will free up your time and allow you to concentrate on those highly important tasks like “getting your job done”. Ask yourself, are there times when you need extra support short term for a specific project, assistance with a presentation, report or mail out, organisation of an event or some personal assistance including travel arrangements, diary management, minute taking, or basic word processing. If the answer is yes, then eficiente virtual admin is here to help. Carmen Ward owner of eficiente, can provide your business with secretarial and administrative support all undertaken remotely from her office based in Western Sydney. Options are also available for attendance in your office for meetings or at your event venue to ensure its success.

1 to 10 staff

Support Plus Services

Support Plus Services provides a wide range of business support functions from a remote location. Support Plus Services will serve a wide range of clients from individuals to businesses to not-for-profit organisations. Support Plus Services has the ability to provide any support service for a client. Some of the services will be tasks that the client does not have time or staff for. While other tasks may be things that the client just does not have the desire to do. Either way, Support Plus Services will offer a remote service to seamlessly assist clients with a wide range of everyday tasks.This is of considerable value to the client. The benefits to the client is, incur no payroll taxes, no insurance costs as well as no associated administration expenses. Plus, the client also, is not responsible for providing us any office space or equipment.

1 to 10 staff

Insidesalesmasters

Inside Sales Masters is here to help companies with all their Sales Activities. Below are the services offered: 1. Target Market List: We perform Customer Profiling and even generate a Sales Target Lists for our Target List. Multiple Touch Points: We act on behave of your company to interact with your prospects via multiple channels. Scheduling Sales Appointments: We schedule appointments for face-to-face meetings, webinar's, demos, company events, scheduled call and much more. CRM & Pipeline Management: We help maintain your CRM tool or we provide you with the best CRM management & reporting tool for your Pipeline Management. Ongoing Sales Support: We can provide our clients Inside Sales Masters who are capable of providing any kind of Sales Support you need. Remotely. Lead Nurturing Programs: We assist our clients in setting up of their Lead Nurturing Campaigns to help turn their leads into customers. Sales Recruitment: Since we are in the Sales business, we can help you find the best sales talent from around the world. We speak to Sales Consultants of all levels daily. Coming Soon - ISM eLearning Programs: We are in the process of building our eLearning Programs so that we can train your Internal Teams to performs like Masters in Inside Sales 9. Coming Soon - ISM Sales Tool - We are in discussion with some of our partners to create you that perfect Inside Sales Tool

1 to 10 staff

Ibl Solutions

1 to 10 staff