About
On the record
I’m a Lead Technical Writer at DataCore Software, with 12+ years of experience helping technology companies deliver impactful, user-centric documentation. I specialize in developer documentation, API guides, knowledge bases, and release notes—ensuring that both technical and non-technical audiences can navigate complex products with ease. My expertise spans DITA, structured authoring, content strategy, and single-sourcing documentation for scalability and consistency. I work closely with cross-functional teams—including engineering, product management, QA, and design—to create documentation that aligns with product roadmaps and enhances user experience. Whether it’s empowering developers to adopt APIs faster or enabling customers to solve problems through self-service content, I’m passionate about making information accessible, clear, and actionable. Throughout my career, I’ve contributed to enterprise software products at DataCore, FarEye, GlobalLogic, Pearson, FranConnect, AforeServe, and Sparx IT Solutions—always advocating for the user’s voice and ensuring documentation evolves with the product.
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