About
On the record
Experienced professional with 8+ years of experience with a problem-solving mindset and a proactive approach with a demonstrated history of handling projects while working in a Software as a Service (SaaS) company. Skilled in administrating & monitoring client accounts, event consulting, mobile app building, reporting, relationship building, project management, scoping, escalation handling, taking care of retention/renewals, up-selling, and training. Ability to work in dynamic, diverse, and cross-functional teams and provide expertise in Customer Relationship Management, Account Management, Relationship Building, Problem Solving, and Critical Thinking.
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