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Distribution Center Manager Versatile operations leader and warehouse manager offering more than 20 years of experience in program/project management for initiatives ranging from customer service, strategic business planning, staff development, and implementation to large-scale process improvements/changes within customer-centric environments. Excel at forming cross-functional and external relationships, working with technical/business stakeholders to define requirements, devise actionable plans, build consensus, and drive delivery and support for national organizations. Capitalize on opportunities to reduce costs, transform and simplify processes, increase efficiency/productivity, lead through change, and expand knowledge and awareness across teams through coaching, mentoring and feedback. Leverage strong research, metrics, key performance indicators (KPIs) and customer service background to identify and introduce critical solutions based on changing business needs while applying excellent problem-solving skills to overcome challenges. LEADERSHIP COMPETENCIES Warehouse Operations | Inventory Control & Management | Forecasting | Logistics | Supply Chain Management | ISO | Safety Compliance | Team Leadership & Training | Staff Coaching & Mentorship | Performance & Change Management | Continuous Improvement | Operational Needs Identification | Business Development Strategies | Cross-Functional Projects | P&L | FDA | Third-Party Logistics (3PL)| Process Improvement | Communications Expertise | Customer Service & Retention Technology proficient with MS Windows operating systems and applications including Word, Excel and Dynamics, an enterprise resource planning and customer relationship management software, as well as Accellos Warehouse Management Systems (WMS) and Distribution Data Management (DDMS)
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