Efi L•••

About

On the record

Communications & Operations are my two basic “languages”. After more than 20 years of professional experience, I learned to speak so many “languages”. Sales, communications, negotiations, monitoring and project management in operations are only a few of those utilized daily, as vital parts of my role. Now, about to discover my next professional step and I seek to be inspired to orchestrate any of the above challenges, that I love practicing: Liaising daily with management and internal clients (HQs’ departments) to monitor, cross-check or assess inter-departmental processes and policies Sustaining retention of external clients (end-customers), by promoting products/services (online/offline), clarifying, or providing new and optimum solutions Managing client accounts from A-to-Z, while closely monitoring files, data and payments, to complete all pending issues Organizing promotional events and actions, while administering all relative factors at hand (vendors, sponsorships, participations, registrations, etc.) SPECIALTIES Operations Excellence | Customer Experience | Retail Banking | Portfolio Management | Sales Operations | Operations Management | Financial Services | Investment Banking | Customer Acquisition | Customer Retention | Customer Service | Event Management |