About
On the record
As IT Operations Supervisor at Algar Tech, I have been leading internal processes for validation and analysis of sales and inventory data for Johnson & Johnson product distributors, one of our key partners. My role also involves managing communication and relationships with a broad network of stakeholders, conducting meetings and training sessions in English and Spanish, ensuring the quality and accuracy of data. With over 5 years of experience in project management, process improvement, and client relationships, I have worked with major clients such as Netflix, Bradesco, and Johnson & Johnson, demonstrating proficiency in process improvement and leading multifunctional teams across multiple channels. My customer-centric philosophy and passion for people and project development drive me to seek challenging opportunities to apply my skills in leadership, operational efficiency, and customer-centric culture. My academic background includes a bachelor's degree in Accounting from UniCesumar, and I am currently pursuing a bachelor's degree in Software Engineering at Estácio. Additionally, I hold multiple certifications in Design Thinking, Data Visualization, and Lean Six Sigma, reflecting my ongoing commitment to professional excellence and continuous improvement. Languages: Portuguese (native) English (fluent) Spanish (advanced)- Caio A••• Xavier Pantoja São José dos Campos – SP – Brazil Email: caio.pantoja@gmail.com Phone:+55 34
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