Ahmad F•••

About

On the record

IT Professional with over 14 years of experience in IT Support, Infrastructure Management, and Technology Operations. Skilled in IT Infrastructure and IT Operations, with strong experience in cross-platform systems administration (Linux, Windows, macOS), IT asset management, network and data security, and IT policy implementation. Experienced in administering Google Workspace (GWS), Microsoft 365, and Lark Suite, as well as managing physical security systems (IP CCTV, biometric access), endpoint protection, and cloud backup solutions. Excellent problem-solving skill, attention to detail, and the ability to make decisions under pressure. Possesses good communication and negotiation skills, strong vendor management capabilities, and hands-on knowledge of basic SQL databases and networking (routers and switches). Proven track record in leading IT projects, optimizing budgets, and improving operational efficiency with measurable results.