About
On the record
Extensive experience in campaign management, communication and customer centricity Excited by customer excellence challenges in B2B and B2C. Translating strategy and developping value proposals to increase customer engagement. Combining strong analytic skills with operational pragmatism. Federating teams to contribute efficiently in creating a turn around in customer results and brand engagement. Building trust among stakeholders. Needing to improve your customer engagement and federate teams internally? Contact me +32 475 966 245 P•••.severine@gmail.com My key competencies:#Customer centric #Results driven #Helicopter view combined to pragmatic analytic view #Enthusiastic # Trustworthy #Authentic #Resilient #Committed #Team federator,#Caring assertive # Communication skills My playground:#Marketing and Communication plan #Campaign management #CRM #Consumer Insight #Brand positioning #Strategy in action #Marketing Value proposal #Go to Market #Project management #ROI analysis #Agency Relationship #Commercial relation #Brand engagement #Customer Journey #Customer satisfaction #Build Net Promotor Score plan #Store concept #Merchandising #Sales development #Build sales plan #Sales communication #Sales training #Budget management #B2B market #B2C market
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