About
On the record
With a Bachelor of Commerce degree from Mahatma Gandhi University and 7 years of IT service desk and sales experience, I am a Service Sales Executive at NorthTek Global, an authorized service provider for Dell, Lenovo, Microsoft, SAP, Manage Engine, and AWS. I excel at crafting and delivering IT service proposals, managing Dell warranty service cases for the Bahrain region, improving customer service quality and reliability, and building trusting relationships with internal and external stakeholders. I also have skills in CRM optimization, operational excellence, and technical support. I am passionate about driving excellence in IT services and sales, and I welcome the opportunity to connect with like-minded professionals.
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