About
On the record
As a Sales Support Manager at NORR11, I lead support for the Sales Support Team and Support for the UK & Ireland markets, focusing on order processing, customer support and claims management for over all markets. I develop and implement SOPs to optimize workflows and drive efficiency. With strong skills in communication, coordination, and team leadership, I manage a dedicated support team, ensure smooth order processing, and collaborate with internal departments to deliver timely, accurate responses to customers and sales teams.
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