About
On the record
A hospitality and outsourcing Management Executive with over 25 years exposure in the customer service industry focusing on client relations, marketing programs, training, coaching and developing dynamic sales and operations teams. Experience includes 14 years of various Sales and Marketing positions and 11 years in leadership roles including General Manager and Consultant. Highly proficient in creating and implementing dynamic customer service programs, its evaluation and enhancement. Adept at revenue maximization and budget making. Worked with a diverse culture through international exposure. Gained tremendous facilitative leadership experience at Marriott International. A holder of a Bachelor’s Degree in Business Management and a university lecturer.
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