Profile · Research Services

Eero P•••

CEO at Trendline Analytics

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If You want to have a Mystery Shopping service in ALL Baltics with OBJECTIVE questionnaires with possibility to change flexibly the questionnaires to measure the exact detailes needed in certain period of time. If You want to use local NATIVE SPEAKING mystery shoppers, who act NATURALLY and are well trained in person (and not just an ananymus users). If You want to have a full stack of NEW mystery shoppers who have NOT BEEN SEEN by Your employees (because they work exclusively for us), if You want to have extremely low quantity of APPELLATIONS, if You want to have a motivated and FRIENDLY mystery shoppers who do not just are in the mission to find the mistakes in employees but understand their role. If You want to analyse the results (the INFORMATION You pay for) in an INTERACTIVE platform and not just receive a static pdf or start to put tens or hundreds of hours to create the visual results. If You want to analyse the results in YOUR LANGUAGE, even if the field work was executed in some local language. then WELCOME to have a DEMO meeting with Trendline. And Yes, if You want to have in the same platform also CUSTOMER EXPERIENCE and INTERNAL AUDIT monitoring. Trendline - more than 20 years of experience. Some of the customers satisfied with our Mystery Shopping and consulting work during last years: Telia, Apple Baltic, Circle K, Rimi, Ramirent A Loxam Company, Baltika Group, Sportland, Citycon, Tele2, Spice and Spice Home, Apollo Cinemas, Pet City, Viru Centre, Swedbank, Given, Tallink Group, Ericsson Estonia and others. Read more: trendline.ee / trendline.lv / trendline.lt

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