Profile · Technology; Information and Internet

Aakash J•••

Program Manager, Customer Experience & Data Strategy at Delivery Hero

About

On the record

Program & Product Management (PMP Certified): 8 years of experience leading global initiatives and end-to-end product lifecycle delivery with cross-market adoption, managing stakeholders at all levels (influencing leadership, aligning priorities, removing blockers, communicating impact) across customer experience, retention, and supply chain domains. Experimentation & Performance Measurement: Skilled in designing, monitoring, and interpreting A/B tests using statistical methods (hypothesis testing, confidence intervals, variance analysis, treatment effect interpretation) to generate actionable insights and drive high-impact business decisions. Advanced Analytics & Engineering: Proficient in SQL, Tableau, Power BI, and Excel VBA to build advanced BI dashboards, with strong understanding of backend architecture and data pipelines using GitHub and Airflow Lean Six Sigma (Black Belt): Experienced in leading continuous improvement projests within supply chain (warehousing, inventory management), driving process optimisation and inventory reduction to deliver over $2M business impact. Eager to collaborate on challenging initiatives, I like solving messy problems, connecting data with strategy, and turning ideas into real impact.

Related

More profiles at Delivery Hero

Browse the rest of the Delivery Hero team in the Kipplo Directory.