About
On the record
Having 14+ years of professional experience in all facets of Project Management, Operations Management, IT Application Service Delivery, Application Support, Infrastructure Support, App Monitoring support, Service Management, Scrum Master, Customer and Vendor Relationship management and Customer Service, and I have worked with a wide range of industry clients like e-Commerce, Retail, Manufacturing & logistics and Banking leveraging a proven track record of excellence. I am an accomplished service professional and PMP, CSM, ITIL certified individual with excellent experience, knowledge and understanding of Project Management, Scrum Master and Service Operations to Support for small to large global and international organizations Have proven technical expertise in myriad skills like Dot Net, SQL Server, Oracle and good working technical exposure to IIS, XML, Crystal reports, SharePoint, Azure, UNIX and Testing. Worked on Deployments, Automations, Application Developments and Process improvements in Application Operate space. Personal attributes include being Results-Driven, Responsible, Self-Motivated, Optimistic, Customer- Oriented, Dependable, Critical-Thinker and passionate about Technology coupled with good command over communication skills with reputed International Clients. Team Management & People Management is on my radar for last 10+ years.
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