About
On the record
I currently work as a General Banking Specialist within the Deceased Settlements Unit at where I specialise in handling the settlement of accounts for deceased clients. My role involves managing the full process from document verification to fund release, ensuring compliance with legal and internal requirements. I liaise regularly with heirs, notaries, legal representatives, and internal departments to ensure that each case is handled with professionalism, accuracy, and empathy. I also coordinate with branch teams to schedule appointments, prepare legal memos, and ensure all actions are recorded in line with data protection and audit requirements. With experience in systems, and a strong understanding of Maltese succession laws and banking regulations, I aim to make the settlement process as smooth and transparent as possible for those involved during difficult times.
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