About
On the record
I love talking to people and offering help, be it in the form of counsel, troubleshooting, answering questions and providing assistance with whatever is requested of me, having spent my fair share of years in the customer service domain, and having worked in 3 different call centers, I definitely feel comfortable in an office environment, talking to people and helping them use the means provided. I'm generally a carefree, easy-going kind of guy, in my free time I like going to the gym, going for long walks and watching movies ( 90s movies and cartoons rocked, baby!) as well as listening to music,I used to read a lot when I was a kid ( Eric Lustbader, J.K. Rowling, Sven Hassel, James Clavell and Mika Waltari to name a few of my favorite authors ), but I haven't read a book in some time as I go for recommendations, mostly. Customer service tools and skills - Oracle Database, CRM, Zendesk, Catalyst, Einstein, Unity, Microsoft Office - interpersonal skills, attentiveness, attention to details, proactive and team-player
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