About
On the record
I am an operations manager and business development specialist with extensive experience across various industries, including manufacturing, e-commerce, and customer service. My expertise lies in creating and improving operational processes, developing business strategies, and implementing performance management and reporting systems. Working with diverse teams, including warehouse, logistics, and contact centre and customer service teams, has enabled me to enhance operational chains and elevate customer experience. I am also skilled in developing revenue models and designing marketing and sales programs. My goal is to create added value for organizations by increasing productivity and efficiency and achieving sustainable growth. Strong information technology professional with a Master's degree focused in Business, Management, Marketing, and Related Support Services from Iran University of Science and Technology.
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