Lucila P•••

About

On the record

Experienced Customer Success Specialist. Enthusiastic and highly motivated individual specialised in managing cross-functional projects, conversion rate and user experience optimisation, including designing innovative solutions and processes. Seasoned in developing long-term relationships, connecting with key business executives, and participating in the planning and execution of the customers’ business objectives Liaised between customers and cross-functional internal teams to ensure full utilization of services and the timely delivery of solutions.