About
On the record
A dedicated, passionate, fully focused IT Leader with 13 years experience in Service & Commercial businesses. Proven track record in delivering Operational Excellence, Strategy, Change, Innovation and Digital Transformation. I have achieved this by defining the role of IT central to the business strategy, providing innovation, strong leadership, operational excellence with service delivery, infrastructure, governance, security, vendor, asset and people management. As result the organisations I have worked in have seen growth in internal\external customer satisfaction with IT and delivering quality customer service excellence to its function. – Areas of Expertise – Testing & Troubleshooting | Project Management | System Administration Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication Team Leadership | Business Continuity | Data Backup & Recovery Staff Training & Education | Office 365
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