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Akhilesh M•••
Senior IT Process Analyst - Service Model, Asset and Config at Shell India Markets Private Limited
About
On the record
Delegate Product Owner Configuration Management & Service Model specialized in Discovery(ITOM), Service Mapping(ITOM), Service Modelling and Process Design. IT industry domains likes Healthcare, Finance and Oil & Gas. 14 years of experience in a demonstrated history of working and delivering projects. My Nature is to look for perfection, challenge and work on BEST outcome. Tools: ServiceNow Oracle (PL/SQL) HP Asset Manager HP Connect IT MySQL Know for: One Team Product Ownership’s Team Management Leadership Technical Consultant -PSPO -CSA -PSM1 -ITIL 4 Foundation - Azure Fundamentals -HP AM -HP CIT -ITIL 3 Foundation
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