About
On the record
Experienced professional with 13 years in luxury hospitality operations and customer service within Singapore’s 5-star hotel industry. Over the past 2 years, I’ve worked as a Product Manager at a SaaS startup, leading hardware/software integration projects for contactless check-in kiosk solutions. I lead cross-functional teams to deliver integrated hardware and software products, managing the full product lifecycle from planning to deployment. My role spans product development, QA, deployment, account management, and data analysis—leveraging user and operational data to inform product decisions and improve customer outcomes. I bring a strong blend of frontline experience and technical insight to build solutions that align with real-world needs. Experienced in end-to-end product and project coordination, from concept to deployment, with a strong interest in advancing my career through PMP certification. Eager to contribute to a company that values continuous learning and growth.** Can start immediately**
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