About
On the record
With ten years at Aspen Technology, my focus encompasses orchestrating a global team to elevate Asset Performance Management (APM) solutions and driving customer success. My role as Manager entails stringent adherence to SLA standards, curating specialized APM training programs, and fostering technical expertise within the organization. The development of the Organizational Competency Program (OCP) and the hybrid-training initiative for APM curriculum stand as testaments to our team's commitment to innovation and excellence. With skills in customer experience, product road mapping, and team management, I ensure that each interaction with our customers advances their operational goals and strengthens our position as a leader in APM solutions.
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