About
On the record
Service and After-Sales Manager with over 10 years of experience in commercial trucks, heavy equipment, truck-mounted machinery, and material handling solutions. Proven expertise in leading service teams, managing regional workshops, driving KPIs, and executing service marketing initiatives to enhance customer loyalty and profitability. Skilled in streamlining service operations, budgeting, warranty handling, and aligning after-sales strategies with company goals. Committed to continuous improvement and fostering a high-performance service culture.
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