About
On the record
As an Operations Manager, I oversee the daily operations of multiple outlets, ensuring quality standards, customer satisfaction, and franchise compliance. I have over 20 years of experience in the food and beverage industry, managing teams, budgets, and projects across different regions and markets. My core competencies include operations, guest experience, franchise management, and digital marketing. I have obtained multiple certifications in digital marketing from Google and LinkedIn, which enable me to leverage online platforms and tools to increase brand awareness, generate leads, and drive sales. I am passionate about learning new things and enhancing my knowledge and skills for the development of both myself and the organization. My goal is to grow in the F&B management industry and contribute to the success and growth of my company.
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