Dennis M•••

About

On the record

OBJECTIVES To provide proper interface between business technology and the business processing contributing on the service delivery. My Profile I am a hardworking, technically aware and recently educated networking administrator and computer support specialist with hands-on experience in network-configuration and management, computer repair, maintenance and installation hence up to date with the current operating systems. TECHNICAL SKILLS Voice. Avaya Yeaster Convox Vici Dialer 3CX Zoiper X-Lite Servers Raid configurations on DELL POWER EDGE & HP, IBM Server Family. VMware and Servers virtualization. Backup and restoration of servers. Active Directory, DNS, and WSUS, FTP services Configurations and Administration. Configurations and Administration of Antiviruses, Local Mail, WSUS and Proxy Servers i.e.(DLP Force Point, MacAfee, Fore scout Secure Connector, Crowd strike, Round cube Hmail, World client) among others servers. UFEI /BIOS configurations and troubleshooting. Installation and configuration of Ubuntu Server. Installations/Configurations of windows server environments.(2012/2016) CRM’s/ERP Tally (Finance). Workforce(HR) Urge Collection manager Salesforce. Single View, Single Screen, CB Tool among other Airtel Process Crm’s Avaya Contact Manager Network, Database & General Knowledge Good understanding in routing and switching concepts.(Cisco, MicroTik Routers Switches and Firewall) Good understanding in network troubleshooting. G Suite, Azure and office 365 Administration. VPN Setup and Configurations (Global protect) Good understanding of network concepts and protocols. TCP/IP Detailed know how in network concepts. End Users support and management. Troubleshooting of Linux Environment Systems Biometric & CCTV installation and administration SQL Database. Repair and imaging of PC/Laptops. Hardware and Software support