Profile · IT Services and IT Consulting

Prasanna D•••

Product & Solutions Analyst at Tekzenit, Inc

About

On the record

Highly accomplished and talented Business Analyst with over 16+ years of experience in Software Industry. Skilled in identifying and documenting quality business requirements for new system implementations and major enhancement. Practical and detail-oriented Business Analyst with an extensive focus on business process changes and improvements, along with proactively developing and maintaining technical business analysis awareness. Combine a strong passion for business and information technology to attain the goals of organizations. Actively participates in providing work estimates and work closely with team members on Agile & Kanban processes. Able to handle multiple projects at a time and maintain all of them in a processed manner using project management tools like Azure Devops, JIRA, RALLY, Basecamp.etc, Closely work with onsite teams and business owners and supporting them through emails & phone calls to clarify their immediate queries. I work with the business owners, system developers and IT managers. Through this experience, I have gained expertise in gathering information and integrating it into the IT system, documenting business requirements, researching new developments and enhancements of business processes, quality assurance and providing technical support to the firm and its clients.

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