Gavin M•••

About

On the record

A strategic & methodical Senior Manager with the ability to overcome complex business challenges and provide critical insight into building relationships to maintain strategic partnerships while focusing on adding value to all stakeholders with a proven history of driving results and providing viable solutions to organizational operations and challenges. With 25 years of progressive experience streamlining business outcomes and executing sales strategies with the customer at the centre of every transaction. I am known for being a people-centric driven leader who has a keen insight into building and maintaining positive working relationships with key stakeholders, identifying growth opportunities, achieving productivity targets and motivating staff to keep them productive and engaged. Furthermore, setting goals and guidelines, overseeing budgets and delivery timelines, identifying areas of strengths and weaknesses within the operation and implementing solutions to rectify problems timeously. I have successfully built a company into a profitable entity within 3 years by utilising my experience in the industry to produce a substantial turnover in the best year by developing and instilling good strategies and plans as well as motivating sales teams resulting in the growth of sales and turnover boosting morale and productivity by placing the customer first and foremost within the operation and developing good relationships with staff fostering trust, reliability and excellent communication to ensure enhanced customer service, employee retention and business growth.