Ali H•••

About

On the record

Seeking employment in a specialized field where I can further develop my existing skill set, expand my capabilities, and uphold my commitment to achieve and maintain the highest standards of professional competence. Amman, Jordan Phone :+962-79-5661442 (Mobile) Email : Ali.Hasanin85@Gmail.com Email : A.H•••@BankAlEtihad.com Instagram : Ali H••• LinkedIn : Ali H••• Allow me to introduce myself as a seasoned banking professional with extensive experience as a Sales and Service Manager. Throughout my career, I have provided strategic leadership in various operational areas, including distribution, customer service, human resources, administration, and sales. My commitment to business development, coupled with a focus on delivering exceptional customer service and ensuring regulatory compliance, has been the hallmark of my role. One of my key responsibilities has been assessing local market conditions to identify sales opportunities and creating financial objectives and business plans. I excel in effective budget management and resource allocation, always striving to foster staff growth and development through comprehensive training and coaching programs. By consistently driving my team to meet and exceed sales goals, I have been able to achieve remarkable results. Identifying areas for improvement and proposing corrective actions has been a crucial aspect of my role, as has maintaining high levels of customer and employee satisfaction while ensuring ethical compliance. I have actively contributed to improving the branch's presence and reputation through networking and collaborated closely with the Retail Banking Manager to implement bank policies. With a Bachelor's degree and 17 years of progressive banking experience, I have served as a Manager, managing a portfolio of Retail & SME Banking accounts. In this capacity, I successfully developed and expanded the portfolio through client prospecting and cross-selling, meeting individual business targets, and contributing to the team's overall performance. I am adept at preparing credit proposals, ensuring credit quality, and providing guidance and coaching to junior team members. In summary, my extensive experience, commitment to excellence, and strong skill set have consistently contributed to the success of the organizations I have worked with. I am confident in my ability to provide strategic leadership, drive business growth, and enhance customer satisfaction in any banking environment.