Claudia P•••

About

On the record

Experience July 2016 – April 2022, Office Administrator - Expirat Club ( Expirat Club SRL) Manage day to day operations with Sr. Associates and Data Specialists Ensure high quality delivery under deadlines Manage work prioritization and delivery based on business needs Plan capacity and commit to volume by managing resources Maximize productivity and process efficiency through process standardization, process documentation, supervision, and performance feedback on a periodic basis Initiate and improving projects, present solution proposals, implementing. Review and improve processes, providing best practices through training Offer support and facilitation between IT and Operational team Preparing files with documents and obtaining all legal permits for establishment functioning and music events such as Operating license, annual Tax certificate, Music permits, Local and District Police, Environmental Protection, Artists' Rights Administration Performer, Romanian Union of Phonogram Producers, Romanian Musical Performing and Mechanical Rights Society, The Union of Composers etc. Submission of monthly statements to all institutions such as City Hall, Taxes, and fees Institution Monthly preparing files with documents for accountants Daily verifying collections, receipts, and settlements Human Resources Manager July 2018– April 2022, Expirat Club ( Expirat Club SRL) Assisted with administration of HR for a mid-sized retail company. Background Checks Handled oversight, payroll processing, interviewing, and documentation, labor protection and safety for each employee Raised employee effectiveness. Training participation. Managed all Human Resources functions in a 50-employee Horeca firm. Assisted with administration and operations of HR department for a fast-paced retail business. Skills Excellent management, leadership, and decision-making abilities. Strong professional and interpersonal communication skills. Extensive critical thinking and evaluation capabilities. Highly organized. Emotional Intelligence and compassion. Organization and evaluations skills. Listening and problem-solving skills. Experience in workforce management in a high-volume environment. Excellent organizational, project management and presentation skills. Able to manage multiple, ongoing tasks and projects. High attention to details with a strong desire to optimize procedures and processes. Verbal and written communication skills. High achiever and self-starter. MS Office (Excel, Word), HR Software (entry-level), ability to learn technology very quickly