About
On the record
Inspirational, service-driven Cruise Director with a proven track record in the hospitality sector as a public relations executive, event coordinator and solution finder. Dedicated to the welfare of passengers onboard cruise ships, interacting with multi-cultural people using effective communication skills, flexibility and an outgoing personality. Skilled in leading a diverse team to deliver entertainment and coordinate various events or activities to meet guest preferences. Dedicated to coaching and inspiring teams to perform to the highest standard, with successful team member retention. Comfortable presenting on small and large stages in a live or media production scenario, with awards for team retention and high NPS metrics. Inspiring Leadership courses with Marcus Child Entertainments Management Department Performance Management Entertainment Team Leadership Presenting Events Management Budget & Cost ManagementIn a safety driven capacity, I am dedicated to the welfare of passengers onboard cruise ships, where I have interacted with a diverse range of multi-cultural people using effective communication skills, flexibility and an outgoing personality. I build instant rapport and present a professional image of cruise organisations to match high quality reputations.As a team player and leader, I am dedicated to coaching and inspiring teams to perform to the highest standard, with high team retention levels. I am comfortable presenting on small and large stages in a live or media production scenario, with awards for team retention and high NPS metrics.Having worked within a fast-paced, guest driven environment, I am calm under pressure with natural ability to identify solutions to problems. My key strengths lie in leadership and management, coaching and mentoring to inspire teams to perform to the highest level. Individually, I have won awards for my passion and hard work in simultaneously performing a presenter/leader.Training attended- Personal Impact- Presentation and Communication skills- Customer touch-point
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