About
On the record
Versatile and results-driven professional with a unique combination of technical expertise and business acumen, adept at aligning product development and operational strategies with corporate objectives. Demonstrated success in driving the end-to-end development of innovative products and services, from conceptualization through launch, while ensuring scalability and alignment with market needs. Skilled in leading high-performing, cross-functional teams to achieve strategic goals and deliver exceptional results.Possesses advanced knowledge in SIP services, unified communications, network services, and both wired and wireless telecommunications. Extensive experience in managed services, encompassing design, implementation, and optimization of complex systems to enhance efficiency and customer satisfaction. Known for fostering collaboration, streamlining processes, and leveraging technology to drive business growth and operational excellence.Core competencies include:• Product Management • Service Delivery • Financial Planning and P&L• Project / Program Management• Product Road Map Building and KPIs Development• Application Design and Use Cases • Operations Management • Data /Voice services including Legacy system ISDN / PRI and MS teams • Customer service & quality benchmarks • Porting process improvement • Strategic Planning /Business Analysis • Vendor Management
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