Company · Telephone Call Centers

Ava Management

Ava Management is a woman owned business that provides 2 services, functioning primarily as a credit management organisation, dealing with debt collection systems and processes, as well as a contact centre service that offers services tailored to the need of our clients. Our staff is compromised of a diverse workforce, with a youthful energy to it. Our staff are trained to display a level of professionalism and dignity in a manner, to both represent us as well as our cliental. We equip or staff with the right training to ensure that the expected levels of work output by management are met, while providing them with the most cutting edge technologies for telephone services and internet needs. A primary advantage is that we are a debt collections firm with a sound understanding of modern debt recovery principles and call centre operations. This enables us to apply proactive early stage and pre-legal collection strategies. Our managed services business offers cost effective outsource communications solutions to clients. These solutions cover the entire spectrum of your communications requirements What we hope to offer our cliental is a service that focuses on a number of key areas in order to give them the best level of service. These areas include being flexible and quick to implement, cost effective, reliable, quality of service that remains at that standard, acting as a representation of your brand image, as well as being easy to integrate within your business.