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Company · Outsourcing and Offshoring Consulting

Outplex

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: Outsourced Customer Service, Sales & Technical Support Specializing in Digital Messaging, Automation, and Voice Conversational AI Chat Bot Development SMS Digital Messaging and Live Chat Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or call 866-531-5773.#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Team composition

Roles at Outplex

1001 to 5000 staff

  • 28customer service representative
  • 14representante del servicio de atención al cliente
  • 11customer service agent
  • 9servicio de atención al cliente
  • 7customer service specialist
  • 7supervisor
  • 7team supervisor
  • 5agente del servicio de atención al cliente
  • 3call center customer service representative
  • 3call center representative
  • +124more roles

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Filed under Outsourcing and Offshoring Consulting in United States.