Directory · US
Outsourcing and Offshoring Consulting in United States
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in United States. Browse the public index, then filter or export on Kipplo.
Companies
2.6K on file
Alorica
We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
10001+ staff
Afni, Inc
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
10001+ staff
Iqor
iQor CXBPO™ is a trusted partner in intelligent customer experience solutions for global brands and a portfolio company of Mill Point Capital. With employees across 11 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Through its three delivery pillars—CXBPO, Growth as a Service, and infinityAiQ—iQor delivers scalable solutions that drive acquisition, engagement, and retention. Powered by data intelligence and a people-first culture, iQor transforms customer interactions into measurable growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor empowers brands to grow smarter. Recent acquisitions of JumpCrew and OP360 further expand iQor’s global capabilities across sales, marketing, and customer experience delivery. Learn more at iQor.com.
10001+ staff
Nco Customer Management, Inc
NCO's Customer Fit Solutions are Custom Fit. NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Like us on Facebook.com/ncogroup Follow us on Twitter.com/ncogroupinc
10001+ staff
Personiv
OUR PEOPLE, YOUR PRIORITIES Streamline your finance & accounting team at 50% cost savings with a team as small as one. Hectic month-end close, heaping transactional work and a lack of time and resources does not have to be the norm. Take transactional accounting off your plate, and free up your team for strategic work with top GAAP-compliant accountants offshore, saving more than half with a lean team of one or more. Our culture is steeped in excellence with a quality stamp that can’t be duplicated. And although we have every credential you’re looking for (think ISO, PCI, the works) what makes our customers so loyal is our dedication to one-on-one service, our flexible approach and our commitment to GETTING IT RIGHT, THE FIRST TIME.
10001+ staff
Qualfon
Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.
10001+ staff
Ttec
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
10001+ staff
Ubiquity
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.
10001+ staff
Williams Lea
Williams Lea is the global provider of AI-enabled, expert-led business and marketing services for superior business outcomes. Trusted by firms in highly regulated industries, we combine deep domain expertise with cutting-edge technology to solve complex operational challenges. With employees serving clients across 20 countries, we bring global scale with local insight. In 2025, Williams Lea was acquired by RRD. As an RRD company, we've expanded our capabilities while maintaining the specialized focus and client relationships that have defined us for decades.
10001+ staff
Teletech Philippines
At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982, TTEC has employees operating across six continents, with 18 delivery centers in the Philippines. We are excited to launch our new brand image to continue using a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. We help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way!#experienceTTEC
10001+ staff
Firstsource
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We help our clients across healthcare, banking and financial services, communications, media, technology, retail and utilities reimagine their business with our UnBPO(TM) approach. Our team of over Firstsourcers, globally, is driven to Make It Happen for our clients, solving their biggest challenges. We are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines.
10001+ staff
The Tecma Group Of Companies
Tecma is a Texas-based company that helps manufacturers and foreign companies benefit from the advantages and cost savings of manufacturing in Mexico. With over 38 years of experience assisting foreign companies in nearshoring and setting up operations in Mexico, Tecma provides comprehensive Shelter Services, including subcontracting and turnkey manufacturing, joint ventures, logistics, supply chain management, and site selection. As a trusted shelter service provider, Tecma enables manufacturers to achieve increased profitability, greater flexibility, and enhanced leverage for innovation and growth. We eliminate the regulatory and cultural complexities associated with conducting business in Mexico. The Shelter Program simplifies the process for foreign companies entering Mexico by creating a foreign subsidiary.This initiative expedites the start of operations, utilizing a maquiladora program for a seamless transition. A key differentiator of Tecma's full-service solution is our commitment to customization. Every part of our service is tailored to meet the unique needs and strategic objectives of each client. Experience how simple manufacturing in Mexico can be.
10001+ staff
Transcosmos Omniconnect
The fundamental concept of transcosmos’ business lies in uniting people and technology to offer high-valued services. With our headquarters in Japan, and our US offices in the tech capital of the world, we combine a tradition of excellent service with the newest innovations to build on our company’s founding ideals. With that in mind, our management philosophy is that: “Client satisfaction is the true value of our company, and the growth of each of our employees creates the value that shapes our future.” At transcosmos OmniConnect, we focus on providing businesses with excellent customer experiences, including- Inbound Support - Outbound Support - Daily Assistants - Advanced Call Center Technologies (including chatbots, cloud solutions, and more) For information on programs to help grow out your business, reach us at contact(at)transcosmos.com
10001+ staff
Resultscx
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries. Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
10001+ staff
Sykes
Foundever™ is a global leader in the customer experience (CX) industry. With associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at
10001+ staff
Fusion Cx
At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our approach integrates advanced digital solutions with empathetic, personalized customer interactions to create immaculate and exceptional experiences across all touchpoints. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs while our dedicated professionals ensure that every interaction is meaningful and memorable. By merging the precision of technology with the warmth of the human touch, Fusion CX delivers unparalleled service excellence, driving customer loyalty and satisfaction in every industry we serve. Our solutions span various sectors, including BFSI, Healthcare and life Sciences, High Tech Growth, Retail, Utility, and Telecom, and are tailored to address unique industry challenges and opportunities. We prioritize continuous innovation, constantly evolving our technology stack to include the latest advancements in Generative AI, Machine learning, and Automation, ensuring our clients stay ahead in a competitive landscape. Fusion CX is committed to fostering long-term relationships with its clients, helping them achieve their business goals through superior customer experience. Our global presence, with operations in 15 countries and a solid global workforce of professionals from diversified educational and ethnic backgrounds, allows us to provide localized support and insights, ensuring our solutions are both globally informed and regionally relevant. Join us in transforming the future of customer engagement with the combined power of human empathy and technological innovation.
10001+ staff
C3 Customercontactchannels, Inc
C3 joined the Everise family in 2016 and since then has grown to become a leading customer experience enabler. Now C3’s premium CX is part of a larger, more holistic set of Experience Solutions set to transform the industry.
10001+ staff
Foundever
Foundever® is the next-generation service leader reinventing customer experience (CX). Our people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
10001+ staff
Savilinx
Helping is in our DNA. SaviLinx is a private, woman-owned contact center that has been named to the Inc. list of Fastest Growing Companies (North America) annually since 2017. At SaviLinx, we deliver complex customer service and support in which people come first. We help federal and state government agencies and commercial businesses enhance reputations and strengthen brands by giving customers the help they need with elevated experiences. We're located in Brunswick, ME; Lawrence, MA; and Hattiesburg, MS.
501 to 1000 staff
American Customer Care
American Customer Care specializes in providing individualized contact with your customers. As the customer-facing voice of your brand, we see ourselves as an extension of your company, and we take that responsibility seriously. We offer a comprehensive suite of customer contact center solutions designed to help solidify and enhance your relationship with existing customers, as well as acquire new ones. Our agents are experts on your products, customers, policies, and procedures. In addition, our clients also utilize our back office support, CRM consulting, executive level project oversight, and sophisticated reporting capabilities. Whatever service we're providing for your company, our commitment to your brand comes through every interaction we have with your customers, whether it be on the phone, over email, or even via social media.
1001 to 5000 staff
American Support
With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results. Bernard has six core competencies: 1. Inbound Care & Telesales 2. Outbound Telesales 3. Technical Support 4. CSG International 5. Billing Support 6. Customer Retention
501 to 1000 staff
Ardem Incorporated
ARDEM Incorporated delivers strategic business process outsourcing (BPO) and AI automation solutions that help organizations drive productivity, reduce costs, and scale efficiently. Our business solutions blend deep industry knowledge with the power of AI, cloud technology, and skilled talent to streamline business operations and fuel innovation. From back-office transformation to high-impact automation, ARDEM empowers your growth with industry-leading business process outsourcing solutions. We believe in human ability to solve complex problems. We believe that people are inherently good. We believe hard work yields desired results. We believe persistence leads to success. We believe that all people are pursuing the same goals of happiness. Our Mission is to build the best solutions to meet our Client’s needs and create positive, long-lasting Relationships with them. We provide Value to our clients through Cost Reduction, Continuous Process Improvement, Constant Innovation, and Excellent Customer Service.
1001 to 5000 staff
Codev
At CoDev, we believe scaling your business shouldn’t come with hiring headaches. Since 2010, we’ve been the long-term offshore partner for companies that need top talent in engineering, marketing, and support — without the cost and distraction of running their own overseas office. We offer flexible service models — Staff Augmentation, Project Managed, and Managed Service — so you get the right balance of control, speed, and accountability. And with every model, you gain access to our Full Ecosystem: recruiting, HR, IT security, equipment, facilities with backup power and internet, in-country supervision, and a dedicated Customer Success Manager. With roots in Utah and hubs in Cebu, Manila, Bacolod, and Davao, we’ve helped hundreds of businesses grow smarter with offshore teams built to last.
501 to 1000 staff
Cogneesol
Cogneesol is a global professional services firm offering comprehensive bespoke and ready-to-deploy business process management solutions to help businesses optimize, innovate and hyper-achieve. We do this with our deep domain expertise, global experience, and DAT framework that leverage data management, advanced analytics, and cutting-edge technology. Our Solutions: BPM: Finance & Accounting, & Taxation Support Services Insurance Services Legal Services Real-estate Residential Support Services Data, AI & Technology Solutions: Data engineering, governance & management Analytics, business intelligence & visualization services Application design & development Server & IT infrastructure management Automation implementation & support Custom AI solutions development
501 to 1000 staff
Customer Elation
Customer Elation provides call center services and telephone answering services. Our capabilities include inbound call center services, customer service outsourcing and industry leading on-call and live answering service solutions. All services are supported by our all centers throughout the nation, located in Gilbert, AZ, Eureka, San Marcos, Elk Grove & Valencia, CA, Tampa & Orlando, FL, Albany & Macon, GA, Oak Park, IL, and Foley, Hutchinson, & Marshall, MN. Our corporate headquarters is located in Bloomington, Minnesota.
501 to 1000 staff
Datamark, Inc
DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at
1001 to 5000 staff
Etech Global Services
Founded in 2003 with 400 team members and one site in Nacogdoches, Texas, Etech has grown organically—no mergers, no acquisitions—into a global contact center leader with over 3,600 employees across 8 locations in the U.S, Jamaica, and India. Today, we deliver: • 200M+ voice, chat, and email interactions annually • 54M+ quality evaluations per year • End-to-end contact center solutions for 50+ global brands—including several Fortune 50 companies What Makes Etech Different A Contact Center Built on Servant Leadership Our DNA is people-first. We lead with humility, act with intent, and serve to grow. Technology-Enabled Human Expertise We combine intelligent automation with the empathy of real agents—creating consistent, outcome-driven CX. Proprietary Divisions & Products that Drive Results • Etech Insights: Our specialized analytics team transforms customer interactions into actionable business intelligence. • QEval: Our proprietary QA platform built to simplify and scale evaluation processes—empowering leaders with real-time insights that fuel coaching and compliance. • Etech Technology Solutions (ETS): Our technology division that creates scalable CX tools, custom software, and enterprise AI solutions. Comprehensive CX Capabilities From omnichannel support to outbound sales, customer retention, technical support, and advanced QA analytics—we provide measurable, ROI-focused contact center services. Our Mission To be a servant leader organization that delivers exceptional customer experiences and innovative solutions—helping clients build stronger brands, deepen relationships, and grow market share. Our Vision To make a remarkable difference for each other, our clients, and our communities.
1001 to 5000 staff
Five Star Call Centers
At Five Star Call Centers we are leading the next evolution of customer experiences (CX). As your CX technology partner, we support your business in delivering amazing customer experiences with the scalability and flexibility you need. With over 35 years in the industry, we offer the latest cloud-based contact center software and AI solutions to help your business achieve its goals, all with a tailored approach to your specific needs. Our technology-driven approach to customer service outsourcing helps businesses: Gather, analyze, and leverage CX data Improve customer satisfaction scores and reduce churn Increase sales and revenue Save money on customer service costs Scale their customer service operations quickly and easily Our team of highly trained and experienced agents is equipped with the latest technology and tools to provide your customers with the best possible service. We are constantly innovating and improving our services to stay ahead of the curve and meet the evolving needs of our clients. Visit fivestarcallcenters.com, and let’s talk about how we can support you. VISION: To provide world class customer contact solutions to our partners. MISSION: To deliver total customer satisfaction in a passionate, relentless and impactful manner. FIVE PRINCIPLES: PASSIONATE | RESULTS | RESPONSIVE | TRUSTED | CUSTOM FIVE VALUES: INTEGRITY: Doing what is right, in an honest and ethical manner. RESPECT: Treating each other, customers and business partners with consideration and dignity. ATTITUDE: Embracing life with a passionate and relentless pursuit of excellence. Taking ownership and being accountable for solutions. TEAM: Dedicated to working together to accomplish goals through selfless commitment to work and community. APPRECIATION: Celebrating a culture of fun, achievement and gratitude.
1001 to 5000 staff
Focus Services
Focus was founded in 1995. We are a privately owned, highly entrepreneurial organization. We self-funded the business and organically grew the operations through consistently exceeding client expectations. We believe that we have to earn our client’s business each and every day. We have adopted an emergent business strategy that has helped us adapt quickly and efficiently to ever-changing market needs. As our business strategy emerged over the past 20+ years, we identified growing demand for “hybrid” call center partners. Boutique operators provide great performance, but they can’t scale quickly. Big Box operators provide scale, but they can’t perform consistently. We built a “hybrid” offering that combines the speed, flexibility, and performance of boutique operators with the global footprint, scale, and technology of big box operators.
1001 to 5000 staff
Global Response
Global Response is The Brand Contact Center. We build partnerships with the world's top Brands, focused on our shared commitment to Brand passion, collaborative teamwork, and quality customer experiences. Our mutual commitment drives Brand enhancement and quality customer care. Our unique culture, built on a foundation of Brand focus, client relationships, and customized solutions, is reflected in every phone, chat, email and social media interaction conducted by our customer service representatives – known at Global Response as Brand Specialists. Our partners have come to depend on our accountability, dedication, and flexibility with customized solutions. We build Brand Passion by developing in-depth process and product knowledge along with quality relationships. Brand Specialists are the heart of our customer service strategy. We support them with the management and technology that will ensure their success. And Global Response provides the reporting and analytics that will assure the evolution of the customer experience with a data-driven strategy of continuous improvement. Global Response. Your Brand. Our passion.
1001 to 5000 staff
Humach
We combine the best of human & machine to create the best possible customer experience for your consumers.
1001 to 5000 staff
Ican Bpo Pvt. Ltd
ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals. We believe that irrespective of the industry, organizations that excel in acquiring, servicing and retaining the right customers will be the winners in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance. We understand that working the way our clients work is key to outsourcing success. ICAN's unique processes and globally acclaimed transition management tools ensure that clients that engage with us never need to come out of their "comfort zone", but yet achieve their business goals and financial objectives. We are passionate about encouraging diversity and equal opportunity at ICAN. We operate out of a state of the art centers at Mumbai in India offering 100% business continuity to all our clients.
201 to 500 staff
Infinity
Infinity is an award-winning inside sales agency and consulting firm with 30 years of experience helping B2B companies maximize sales and drive revenue. Using our proprietary revenue system, Buyerlytics®, Infinity helps clients consistently exceed revenue goals, move goals forward, and define a New 100% sales target. WHAT'S YOUR BIGGEST OPPORTUNITY TO INCREASE REVENUE? Every boardroom needs more sales, but companies often frame their sales challenge as a problem with sales execution. IT'S MORE THAN SALES EXECUTION While boardrooms see their challenge as sales execution, Infinity has found the challenge is more than that. The difficulty comes in integrating all of the elements that lead to superior sales, such as • Developing an actionable go-to-market plan • Staffing with the right people • Maximizing data and technology to develop effective targeting and campaigns • Implementing a high-performance sales culture. When companies struggle with any of these areas, they struggle with meeting their current sales targets. CREATE A REVENUE SYSTEM When companies struggle with any of these areas, they struggle to meet current sales targets. Only by implementing a revenue system can a company exceed current goals and define a New 100%.
501 to 1000 staff
Infocision Management Corporation
InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years. With locations in the US, Puerto Rico, Mexico, and Philippines, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI. Our world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, we deliver superior results on key performance indicators and proactively focus on continuous improvement. As your brand’s ambassadors, our interactions with your valued customers positively impact their commitment. Our team of experts serves as an extension of your organization and helps you make informed marketing decisions to find, serve and keep your customers for life.
1001 to 5000 staff
Inktel Contact Center Solutions
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: • Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy
1001 to 5000 staff
Innovative Systems Group
ISG specializes in delivering transformative consulting and BPO services that empower businesses to thrive in a competitive, ever-changing market.
201 to 500 staff
Ist Management
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. IST is a company built on providing only the highest level customer support and the most advanced technology designed to provide complete business information management: Facilities Management, eDiscovery and Litigation Support, Records Management and Electronic Document Management.
1001 to 5000 staff
Jda Tsg
JDA TSG is a preferred global strategic and outsourcing partner of some of the biggest brands in the world. Our team of experts provides new perspectives and solves your most critical operational challenges. Our mission is to deliver services that are effective, agile and scalable, designing every engagement to address your organization’s unique environment. The result is efficient operations, simplified complex programs, and a flexible strategy provides space for business agility. Founded in 2011, our team meets you where you are to deliver a plan of action of combined people, process, and technology that drives exceptional outcomes across talent acquisition and operational process improvement.
501 to 1000 staff
Km2 Solutions
Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost. KM² Solutions operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.
5001 to 10000 staff
Myoutdesk
Since 2008, we have partnered with thousands of growing and established organizations to extend their teams with highly skilled outsourced talent who deliver real business impact. Our clients rely on MyOutDesk for talent across: • Administrative and operations support • Sales and lead follow-up • Marketing and digital execution • Customer service and experience • Bookkeeping and back-office functions What sets MyOutDesk apart is quality and structure. We accept fewer than 1 percent of applicants, selecting professionals with proven experience, strong communication skills, and the ability to integrate seamlessly into U.S-based teams. Every engagement is supported by a managed model that includes recruiting, onboarding, compliance, performance oversight, and ongoing support. Trusted by companies across real estate, healthcare, finance, professional services, and more, MyOutDesk helps leaders reclaim time, reduce overhead, and scale with confidence. If you are ready to build a stronger team without the limitations of traditional hiring, MyOutDesk is your strategic outsourcing partner.
1001 to 5000 staff
Okin Process
At OKIN Process, we won’t just lighten your workload. We’ll actively look for ways to improve it as we go. As your secret weapon, we’ll give you the freedom to focus on being better than the competition.
501 to 1000 staff
Onetouch Direct
As a trusted global outsource provider, we know connection is a universal language. It’s our mission at OneTouch Direct to bring the world closer through unparalleled human interactions, tailoring our services to meet each client’s unique needs. Our people-first culture means we believe in the power of every interaction to build stronger, more meaningful connections. Our agents are the best in the industry, because they genuinely care about providing authentic experiences that leave a lasting, positive impression. Their expertise lets us consistently offer personalized, precise outreach solutions because we understand the needs of our clients and their customers. We don’t just achieve our clients’ business goals; we live a people-first culture that optimizes performance with a relentless drive for results. Here, you don’t just see the results—you feel them. When top-tier service and genuine connection come together, expect the extraordinary.
1001 to 5000 staff
Outplex
OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: Outsourced Customer Service, Sales & Technical Support Specializing in Digital Messaging, Automation, and Voice Conversational AI Chat Bot Development SMS Digital Messaging and Live Chat Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or call 866-531-5773.#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices
1001 to 5000 staff
Peak Support
Peak Support: A Ubiquity Company is a business process outsourcing (BPO) company growing dedicated to providing exceptional support to high-growth companies. We have won Best BPO at the ICMI Awards, we're a Certified Great Place to Work, and we're a 4X Inc. company. We provide service from the Philippines, Europe, the U.S, Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed. If you are seeking to scale your team, please contact Co-Founder Hannah Steiman at hannah@peaksupport.io.
1001 to 5000 staff
Prwt Services, Inc
Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in PRWT has built solid relationships with its customers by delivering innovative thinking, cost savings, and world-class services that inspire customer loyalty. The Company, based on its values and performance, also has earned a reputation as a value-added strategic partner that consistently exceeds customer expectations. For over two decades, we’ve invested in our employees and in the communities where we work and live. As a matter of priority, PRWT supports other minority firms and has a reputation for providing them with contract opportunities and mentoring. PRWT is a high performance, contract supplier of business process solutions, document processing, and facilities management services. For information on current job openings, visit our Careers page: https://bit.ly/3BDYYQ0
501 to 1000 staff
Qasource
QASource is a leading provider of outsourced software quality engineering services, offering scalable and customizable QA solutions to clients worldwide. With over 24 years of expertise across diverse industries, we specialize in integrating advanced AI technologies with traditional testing methodologies to enhance software quality, efficiency, and innovation. Our Unique Approach: • : We create testing strategies that align perfectly with each project's requirements. • : We provide comprehensive and efficient testing solutions by blending advanced AI technologies with traditional testing. • : Our teams integrate smoothly into client workflows, functioning as an extension of in-house teams. • : Each client is allocated specific engineers, ensuring consistency and a deep understanding of project needs. • : Our engineers undergo comprehensive training to stay updated with the latest testing methodologies and tools? Our commitment to excellence is reflected in our high client retention rate and the trust placed in us by leading companies across various sectors. We prioritize continuous improvement, effective communication, and a culture of respect and inclusion, ensuring our clients receive the highest quality service. With a track record of accelerating release cycles and reducing QA overhead, we deliver measurable business value through every engagement.
1001 to 5000 staff
Radius Global Solutions Llc
Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions. Radius was established on the principles of innovation. We attract the best people, empower them with our progressive business culture, and enable them with next-generation technology. Radius is at the forefront of compliance. Our commitment to meeting the challenges of an ever-changing regulatory environment provides tangible and measurable benefits to our clients. With more than a century of experience in the industry, our team has the knowledge and expertise to provide reliable, consistent service. Each and every day we deliver the results our clients expect and deserve. Compliant. Innovative. Consistent
1001 to 5000 staff
Rdi Corporation
At RDI, we believe in winning smart by providing customized, strategic solutions to our clients. Our family of companies is a mix of cognizant, strategic, resilient, and passionate individuals, each with a unique skill set that contributes to the end goal: winning. RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients, leading to ongoing success. Its suite of outsourced services includes contact center, IT, help desk, market research, and digital strategy support fully customizable to meet each client’s individual needs. Founded in Cincinnati in 1978, RDI has grown to include 11 locations throughout North America. Employing more than 3,500 expert problem solvers, RDI empowers clients, ranging from mid-sized businesses to Fortune 500 companies, to overcome their biggest challenges and achieve their goals. Our family of award-winning brands, RDI Connect, RDI Intuitive Technical, RDI Sightline, and RDI Ablaze, are unique in that they are not only capable of understanding shifts in individual industries and trends, but can also be used in tandem with each other. Because of that, we can solve any problem, overturn any roadblock, and get you to where you need to be.
1001 to 5000 staff
