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Company · Outsourcing and Offshoring Consulting

Vlbpo

VLBPO is a distinguished provider of innovative business process outsourcing and comprehensive customer engagement solutions, meticulously designed to empower businesses in the acquisition, engagement, and retention of their invaluable customer base. With our strategically positioned onsite and Work-from-home operations spanning Jamaica, Latin America, and The Philippines, we are equipped to furnish customized, omnichannel solutions catering to a diverse array of sectors. Our service portfolio encompasses Customer Care, SaaS, E-commerce, Technical Support, Sales Support, Legal/Law, membership services, and an array of other specialized domains. At the heart of our organization lies a steadfast commitment to our mission, one that has remained unwavering throughout our journey. We are dedicated to forging meaningful connections between esteemed brands and their cherished customers by delivering extraordinary customer experience solutions aimed at cultivating unparalleled levels of satisfaction and loyalty.

Team composition

Roles at Vlbpo

201 to 500 staff

  • 6customer service representative
  • 3benefits resource representative
  • 2account manager
  • 2benefits representative
  • 2benefits resource center representative
  • 2intake specialist
  • 2legal record retrieval agent
  • 1accounts receivable clerk
  • 1appointment setter
  • 1benefit resource agent
  • +25more roles

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Filed under Outsourcing and Offshoring Consulting in Jamaica.