Outsourcing and Offshoring Consulting in Bahrain

Invitabahrain

Invita Company W.L.L,"Invita" is a Bahraini Stock Company owned primarily by one of the leading banks in Bahrain, Bank of Bahrain and Kuwait. Invita was established in 2005 capitalizing on the high Contact Center facilities to take care of inbound and outbound contacts and automated services, Including: customer services, technical help desk, queries and reservations, Telesales and telemarketing. Invita’s secure technology can also handle payment collection activities. To offers support that enhances the customer relationship management process through a trade-marked global technology “ Contact Center on Demand (CCOD) infrastructure” Regardless of the size of your company, Invita’s Business Process Outsource and technology can enhance your company’s performance by managing and administering your non-core business lines, leaving you to focus on your core business. Invita’s contact experts will take care of all of your customer relationship management needs, both in terms of infrastructure, process and customer care. Invita’s distinct professional approach to its business positions the company as the ideal provider of BPO and CRM On-Demand services. Using a holistic view to help clients achieve success, Invita’s services provide a comprehensive solution to streamlining processes while delivering top-quality customer communication.

201 to 500 staff

Minds United

Minds United is an IT Outsourcing company and Executive search firm that has earned a reputation for delivering high caliber, talented staff to a broad range of clients in the Gulf specialised in Banking, Financial, Insurance and Manufacturing domains. Our business is about shaping careers and prospering the businesses of our clients by helping them to achieve their organisational staffing goals by identifying the best candidates in the industry and introducing them to our clients where they can make a significant long-term contribution. Minds-United is promoted by a team of professionals with over 35 years of collective experience in the field of outsourcing, processing, and deployment of multi-skilled professionals for various clients in the gulf region. We are proud to have been awarded ISO 9001 (2015) & OHSAS 18001 (2007) certification, an internationally recognized standard that ensures services meet the needs of clients through an effective quality management system. This demonstrates our commitment to providing a high-quality and consistent service to our clients and our process improvement attitude. We are specialized in providing excellent resources (Junior, Mid & Senior levels), Outsourcing and executive Search Services to a host of leading companies in the following fields Ø Banking & Finance Ø Technology Ø Engineering Ø Telecom & ICT Ø Automotive Ø Retail Ø Healthcare Ø Logistics Ø Government Ø Aviation Ø Back Office Support We have our offices in Bahrain, Saudi, UK, India, and soon will expand to other parts of the world. We take pride in the quality services that we provide. Our consultants have expertise in diverse fields and all are equipped to understand the needs of individual clients, helping empower them to win in the challenging world of business.

51 to 200 staff

Synergy Middle East Group

Synergy Middle East Group offers best value through efficiency,cost savings and quality by providing: Strategic and cost effective business process outsourcing services - devoted to recruitment, Psychometric tests, payroll, operations, and business support services like market research, social media marketing, debt collection, help desks and IT services; and Dedicated facility management services in - interiors & fit-outs, project management, maintenance, refurbishments, logistics, cleaning

1001 to 5000 staff

Total Cx

Total CX, the customer experience arm of the Beyon Group, is transforming how organisations across the GCC engage with their customers. Backed by Batelco, which established Bahrain’s first contact centre over 50 years ago, Total CX combines heritage with innovation to deliver exceptional Customer Experience Outsourcing solutions. We provide personalised, omnichannel services across voice, chat, email, and social media — enhanced by AI-powered chatbots, and manpower outsourcing. Every interaction is an opportunity to capture insights, improve efficiency, and deliver better outcomes. We differentiate ourselves by being: Performance-driven – Focused on measurable results and continuous improvement. Data-powered – Turning every interaction into actionable intelligence. Innovation-led – Blending human expertise with AI and digital transformation. People-first – Empowering local talent to deliver with empathy and excellence. Partnership-oriented – Acting as a seamless extension of your brand. With the strength of the Beyon Group and Batelco behind us, Total CX is shaping the future of customer experience outsourcing in Bahrain and the GCC.

201 to 500 staff

Silah Gulf

WE ARE CUSTOMER EXPERIENCE EXPERTS Headquartered in the Kingdom of Bahrain, Silah Gulf (Silah) is a leading, multi award-winning Customer Experience solutions provider. Launched in 2009, Silah has operations in Bahrain, Saudi Arabia and Kuwait. With a unique mix of tools, expertise and a proven track record of over 14 years in the industry, we deliver end-to-end customer experience solutions for our clients. We are experts in driving innovation and take a consultative, yet pragmatic approach with real-world operational experience.

501 to 1000 staff

We-Customer Experience We-Cx

51 to 200 staff

Smartedraw

At SmarteDraw, we are dedicated to transforming ideas into cutting-edge solutions. With a team of visionary founders and a commitment to excellence, we specialize in delivering tailored Detailing services that drive progress and efficiency across various industries.

11 to 50 staff