Directory · IE
Outsourcing and Offshoring Consulting in Ireland
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Ireland. Browse the public index, then filter or export on Kipplo.
Companies
39 on file
Marketstar
We are celebrating 36 years of creating growth for businesses around the globe! MarketStar is the global leader in B2B sales outsourcing and the pioneer of Sales as a Service®, a proven, scalable model for predictable revenue growth. Organizations from multinational enterprises to high-growth brands choose MarketStar to accelerate revenue through pipeline development, customer acquisition, partner enablement, and customer success solutions—all powered by AI-driven insights and CRM-aligned execution. Headquartered in Ogden, Utah, and operating in 90+ countries through multilingual, in-region teams, we deliver measurable impact across industries including SaaS, Cloud, Cybersecurity, AdTech, eCommerce, Hardware, and IT Services. At MarketStar, we create growth for our clients, our people, and our communities.
1001 to 5000 staff
Rigneydolphin
Rigneydolphin offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, Healthcare, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brands domestically and internationally across all sectors. Company Features: • Contact Centre Solutions • Customer Relationship Management • Telehealth • ISO 9001:2008 certified • ISO 27001 certified Awards: • 2009, 2010 and 2011winner of Deloitte Best Managed Companies Awards. These awards recognise indigenous Irish companies, which operate at the highest levels of business performance. • Best Outsourcing Partnership – 2008 (Runner Up in EMEA region – World Contact Centre Awards) • Best Customer Service – 2008 (Highly Commended - World Contact Centre Awards) • Best Training Programme – 2008 (Highly Commended – CCMA Awards) • Best Outsourcing Partner – 2008 (Highly Commended – CCMA Awards) • Contact Centre of the Year – 2007 (Finalist – CCMA Awards) Rigneydolphin provides both outsourced and in-sourced customer interaction services to both indigenous and multinational clients including: • Customer service and technical support • Inbound / Outbound sales & marketing campaigns • Healthcare Solutions • Customer Relationship Management • Database design and management • HR / Recruitment services. • Back-office administration • Fulfilment
501 to 1000 staff
Abtran
At Abtran, we believe that exceptional experiences are built on strong partnerships and innovative solutions. By leveraging cutting-edge technology like AI and automation, we enhance your business processes to deliver both value and efficiency. Our agile approach ensures we adapt quickly to your needs, while our commitment to human-centred experiences resonates deeply with your customers and employees. Together, we shape processes that drive success and foster lasting growth. We are also part of the Org Group - experts in Organisational Engineering™. From the UK to Australia, Hong Kong to Canada, our team helps organisations evolve and grow through their talent, technology, and customer experiences. Find out more
1001 to 5000 staff
Complete Outsource Solutions
At COS, we’re absolutely passionate about what we do. We have developed a range of business services for our clients from customer service to telemarketing. In the rapidly-changing world of business, we pre-empt change and develop our approach accordingly so that our clients can continue to not only compete but grow. One thing remains constant in our organisation that makes us truly unique and that is our relentless passion for our clients to succeed with un-paralleled commitment to results. Our state-of-the-art facility in Cork is home to the COS team. With over 50 employees and a capacity for 140 agents, we provide a full portfolio of outsource services to small, medium-sized enterprises right through to some of Ireland’s most respected and successful blue-chip brands. Our clients include Dunnes Stores, DPD and Iberdrola plus many more. What we do at COS is second only to how we do things. Our business philosophy centres entirely on our clients’ specific needs. Each service we provide is tailor-made, ranging from very simplistic to the most complex business processes. Our people are undoubtedly our strength. Our success is measured and driven by YOUR success. By working in close partnership with each and every one of our clients, we ensure that we infuse your passion and desire to succeed right into our business. Seeing and feeling is believing, we invite you to meet us personally and sense our energy and commitment for yourself!
51 to 200 staff
Interaction Europe
Interaction Europe provides BPO Contact Center services for clients trading in Europe and across the World. We have BPO expertise in Banking, Insurance, Technology, Industry and the Public sectors. Our Multilingual services include- Telesales and telemarketing - Customer support management - Help-desk service strategy - Banking transactions and investigations - Payment and liquidity management implementation - Contract to cash - Order processing and data analysis - Insurance business origination and TPA - Insurance claims processing - Document management and indexing - Commissionaire and Agency services within the EU Industries we serve include- Banking Retail & Chain Finance - Government - Insurance - Media and PR - Software licensing and fulfilment - Sport and Entertainment - Telecommunications Interaction is a subsidiary of CPL Resources plc.
1001 to 5000 staff
Call Management 24 By 7 Contact Centre
Download our "E-business & customer care" whitepaper: http://aremaconnect.com/online-e-commerce-sites-the-challenges-of-customer-care/ Call Management is a Contact centre that provides Business Outsourcing solutions to multinational companies and SME’s mainly concentrating in Ireland and UK. Call Management supply quality services to improve the relationship between enterprises and customer all our services are in the CRM sector. Our Contact centre can provide different services to research customer satisfaction, manage queries, find solutions, increase sales and support other business needs. Call Management was proudly recognised and certified by the National Standards Authority of Ireland, NSAI, to a world quality management standard. Independently audited for the ISO 9001:2008 mark in October 2010. We are fully compliant with Data Protection Acts of 1988, 2003 and 2010. We were shortlisted for the CCMA Awards 2010, 2011 and 2012, in the category for Shared Telephone Contact Centre Service. Call Management has been nominated for the SFA Awards and European Business Awards 2012. Call Management have communicated/interacted with 2 in every 8 people in Ireland in 2016! well done:)
51 to 200 staff
Nextpath Limited
Nextpath is an outsourcing consultancy agency, based in the hustle and bustle of Dublin city centre. A melting pot of cultures, languages and qualities, our team delivers a tailored, creative and professional service supporting our client’s exclusively in the leisure sector. Our aim is to balance high professional standards with a casual, collaborative and fun approach to work. Exceptional performance is our unwavering commitment, driven by seamless collaboration and shared expertise. Discretion is absolutely paramount, earning and safeguarding the trust placed in us. And caring shapes every interaction, fostering genuine connections and lasting relationships. These core values – Exceptional, Collaboration, Discreet, and Caring – are not just words; they are the bedrock of our organisation and the promise we make to our clients and each other.
11 to 50 staff
Winslow Technology Ltd
Winslow Technology is b2b Sales Outsourcing organisation based in Dublin, Ireland. The company provides a sales resource to organisations with software or a unique technology product and / or service, selling in the Business to Business (B2B Sales) market. They operate within the island of Ireland and the UK. Their lead generation and new client acquisition facility which is claimed to offer significant benefits over direct employment and is described as being (1) More Cost Effective (2) More Flexible and (3) Quicker to Deploy. They offer an 'End to End' and a 'Pay as You Need' service. The company have also registered the following business name with The Companies Registration Office in Ireland; The EU Sales Force B2B Sell
1 to 10 staff
Payroll Matters Ltd
Payroll Matters Ltd, is a payroll company specialising in providing payroll outsourcing services, payroll training courses and also payroll consultancy. We provide payroll courses and workshops nationwide and our consultancy services can be utilised for all payroll requirements.
1 to 10 staff
Arema Connect
At Arema Connect we specialise in customer conversations via voice, email or digital channels. We are a people business, our team is our biggest asset, and with one of the highest staff retention rates in the industry, our people are experts in representing our clients’ brands. We deliver best-in-class 365 Customer Service and Market Research services. That’s why some of the world’s leading companies trust Arema Connect to be the voice of their brand.
51 to 200 staff
Adrey Engineers
Adrey Engineers are a BIM consultancy firm based in Ireland. With over 30 engineers and technicians, having 100+ years of combined engineering expertise, Adrey Engineers are the BIM consultancy and outsourcing partner for you. Adrey Engineers work alongside consulting engineers, architects and contractors alike to deliver big and small BIM-related engineering projects. See our range of projects here.
11 to 50 staff
Charles P Crowley & Co
Welcome to Charles P. Crowley & Company, we are an accounting, tax and business consulting firm. We advise clients across a wide range of industries and are well known as we offer a unique range of business services to Irish and international clients. Our reputation over the last 30 years has been built on providing a high quality service, this is the reason our clients continuously recommend us to their friends, family and colleagues We want to build a long term partnership with you to help, support and advise you on all financial matters throughout your business and personal life. Our multidisciplinary team of chartered accountants, tax and administration staff understand the issues facing business today and can provide intelligent and scalable solutions to both routine and complex business demands. CPC Outsourcing is a division of Charles P Crowley. CPC Outsourcing was the brainchild of Caroline Crowley an award winning entrepreneur. At CPC Outsourcing we encourage our clients to do what they do best and outsource the rest.
11 to 50 staff
Kendlebell County Dublin
Kendlebell make it easy for your customers and prospects to speak to you: we help grow your business. We provide professional telephone answering and outsourced virtual office services as well as outbound telemarketing services. Kendlebell ensure your phone lines are answered regardless of when customers call, providing the ultimate in customer service as well as portraying a positive and professional image. Our service strength is built on our people: a dedicated team of Personal Assistants trained to handle customer contacts on your behalf.
1 to 10 staff
Staffing Wise
We source & manage high calibre talent that work overseas for one client at a fixed monthly cost. We provide a work space, hardware with data security, recruitment, training & onboarding support, daily check-ins with the team member and regular check-ins with the client. We also provide social events, EAP access and ongoing training & development budgets. We currently work with a number of clients of various sizes in Ireland, Northern Ireland and the UK. Our team members work in a wide range of roles including operations, accounting, customer service, marketing, research and general administration. Interested in learning more? Contact: info@staffingwise.ie
11 to 50 staff
Workforce International Contractors
Dalmac is a licensed Recruitment Agency recruiting staff for Irish companies in Ireland, Mainland and Eastern Europe. Dalmac specializes in the recruitment and training of cabin crew for one of Ireland's leading airlines, Irish Cabin Crew Jobs, Aviation Jobs, Airline Jobs, Cabin Crew, Irish Cabin Crew Jobs, Aviation Jobs, Airline Jobs, Cabin Crew, Air Hostess, Jobs in Aviation Ireland, Recruitment Ireland, Training in Ireland, Jobs in Ireland.
11 to 50 staff
Atoms Commerce
Companies Atoms commerce matches companies with high performing, top 1% global developer talent who have vast ecommerce experience. We exclusively focus on e-commerce industry and find, hire and train the top tech talent in the world so you don't have to. Your team is all set up and ready for you on day 1. Developers For remote developers who struggle to get legal entity setup, we manage tax, payment and accounts.
1 to 10 staff
Ein Stein Web Consulting Agency Website Optimization & Customer Experience Strategies For Smbs
Our mission is to help businesses unlock their full potential by optimizing websites, streamlining customer experiences, and enhancing e-commerce platforms. We specialize in: Comprehensive website audits for usability, compliance, and performance. Improving customer service strategies through actionable feedback loops. Boosting e-commerce success with tailored solutions for seamless shopping experiences. We leverage creative thinking, outsourcing, and automation to deliver measurable results. Let’s work together to transform your digital presence and keep your customers coming back!"
1 to 10 staff
Epack
EPACK was born a fulfilment centre, created from 20 combined years of experience in the E-Commerce and logistics industry. We understand your success is our success and to enable this we have invested heavily in systems, software and service levels to ensure we are the Number 1 fulfilment partner in Ireland. We understand the chicken and egg scenario and we know, from an extensive background in Irish Logistics, that E-Tailers believe they could sell in Ireland but to make the sale they need the courier rate and to get the courier rate they need the sales. Epack have these rates already and are ready to pass them onto you! Couple this with a simplistic pricing structure that takes your handling, picking, packaging, printing and Admin costs for an outsourced warehouse and pulls them into one single price, billed in your choice of either sterling or EURO, and starting out in Ireland really is as easy as pie, without a single chicken or egg in sight.
11 to 50 staff
Pwb Business Advisory
PWB Business Advisory - Your Outsourced Business Developer Are any of the following important issues for your business? Revenue growth, network development, robust sales processes or securing the right investment? These are some of the key challenges faced by both start-up and mature businesses seeking to grow to their full potential. PWB Business Advisory addresses each of these business challenges and key elements are connecting, advising and closing the sale. Some recent clients include- Large corporate prospecting for a long established consulting business - Business development and prospecting for an established digital transformation business - Prospecting and business development advisory for a cloud computing start-up - Business development for a start-up in the EdTech sector - Business development for a start-up in the Health & Wellness sector Paul Byrne, Managing Partner at PWB Business Advisory has over 30 years’ experience in helping clients identify and overcome their revenue and business challenges. Paul has spent his professional life connecting with and supporting Corporate and SME business leaders. We bring a huge network of contacts to you and also very significant financial services expertise, via Ulster Bank and Dublin Chamber in particular. PWB is a business advisory service with a difference. It is most relevant to highly ambitious start-ups and mature companies looking to apply fresh perspectives on growing their business value. Paul Byrne advises “PWB clients are unique and our service to each is tailored to the specific opportunities you have and challenges faced. Those challenges can be revenue growth, business partnering or securing the investment. I have no doubt that we can assist you to meet them better and unlock your true business potential." We would love to hear from you email : paul@pwb.ie or call +353 87 2957184 for an initial conversation on how we may assist your business.
1 to 10 staff
Dreimcom Limited
Dreimcom, One of ireland Leading Multi Channel Call Centre's, experienced within the Telco, Utilities and Financial Sectors, experienced with both inbound and outbound sales and customer service campaign's within Eire, UK and English Speaking Market's Worldwide. Looking for the Perfect BPO Partner to exceed your expectations please contact me on +353(0)51355355 or paulie.richardson@dreimcom.com to discuss your needs.
51 to 200 staff
Enefficiency Limited
EnEfficiency specialises in helping organisations achieve greater levels of success through efficiency programs that deliver REAL results: From energy creation and reduction, to supporting corporate transformation in HR, Sales, Marketing, logistics, outsourcing and Compliance. We work with anyone who shares our desire to achieve outstanding performance and deliver sustainable results. All of our experienced team excels in their individual fields and can provide you with knowledge and empowerment to deliver bottom line results to your organisation. Renewable and self financing Energy Projects Business Process Reengineering Passport to Global markets Partnership Funding Where Capital Meets Innovation
1 to 10 staff
Adp Hr & Payroll Services Ireland
ADP Ireland offers payroll with human resource management for all sizes of businesses and organisations registered in Ireland. We help simplify payroll processes, deliver accurate calculations of employee pay, and keep you in compliance with local and regional laws and regulations. Our All-in-One Human Capital Management (HCM) solution is built for organisations with 50 to employees. Payroll, human resource management, time and talent management are all key parts of your organisation and the daily life of employees. ADP delivers HCM via a single platform that unites all aspects of the employee lifecycle, from recruiting to payroll, to retirement, and streamlines workflows while empowering staff.
11 to 50 staff
Covalen
Hello. We are Covalen, your most dedicated outsourcing partner—delivering service excellence. We make complex challenges simple through innovation and flexibility with a unique global perspective. Headquartered in Dublin for nearly three decades, we design, manage and optimise key projects for a range of partners, delivering small to large-scale solutions across local and international markets. Our team is made up of 2500 skilled employees with diverse backgrounds and experience. With our expertise in highly regulated industries like Financial Services, Utilities, Technology, and the Public Sector, we offer a forward-looking consultative approach that helps you understand how today’s decisions will shape your future business.
1001 to 5000 staff
Forward Emphasis
Forward Emphasis empowers high-stakes industry leaders with high-trust CX and claims management solutions. We are people-centric, driven by legacy expertise, and propelled by reg-tech innovation and insights. We redefine customer experiences and claims management in regulated industries with quality, innovation, and integrity at every touchpoint.
201 to 500 staff
Waynua
Waynua is an Irish-based outsourced customer support provider helping growing businesses deliver great customer experiences without the cost and complexity of building large in-house teams. We provide flexible, human-led customer service across phone, email, chat and digital channels — acting as a seamless extension of our clients’ teams. Our approach is simple: Real people, not scripts Scalable support that grows with your business A strong focus on quality, responsiveness and brand alignment From overflow call handling to fully outsourced customer support operations, we work with businesses that want reliable, professional customer service without compromising on the human touch. Based in Ireland Phone, email, chat & multichannel support 🤝 Flexible, client-first delivery
51 to 200 staff
Voxpro
Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. We service clients all over the world, 24 X 7, in 15 languages on email, phone & chat. Our success is our people. Their creativity and hunger deliver compassionate, clever and robust solutions. Their talent attracts great clients whose vision engages our people. This is the sustainable and happy life cycle of Voxpro. Voxpro started with 6 people above a pub in Cork city. We are now 2700 strong and growing fast. Though our number has changed, our vision holds fast; To Deliver Beautiful Customer Experience to companies who are changing the world. This vision is powered by human connection and we’re bringing it back to the call centre one contact at a time. We will only get better as we are humbled by all that we have learned and all that is yet to come. Voxpro has big dreams and even bigger personality. Follow us, and be part of our journey.
1001 to 5000 staff
Crios Group
The Crios Group was formed in 2015. We are a cluster of high-performing Irish Business Process Outsourcing (BPO) companies providing a range of outsourcing activities and customer contact solutions for firms in many sectors. This cluster initiative was founded in order to promote Irish BPO providers and Ireland as an excellent destination for your customer contact requirements. Our member companies are Arise Europe, Zevas Communications, Arema Connect, Interaction, Rigney Dolphin and Fexco. Services offered by our member companies include; Technical support, customer service, sales support, emergency call handling, market research services, staffing services, email support, social media management, payroll and admin assistance. We are proudly supported by Enterprise Ireland and IDA Ireland.
5001 to 10000 staff
Talk Bpo Ireland Ltd
Talk Bpo (Ireland) Ltd has a combined professional workforce experience of nearly 40 years. With proactive business campaigns in the BPO industry for over 18 years in Australia, India, GB & N Ireland. Talk Bpo Inc. is an Australian & Irish IT-BPO Company, assisting companies to find, manage, and successfully operate voice & back end business processing operations at a fraction of the current costs they may not be accustomed to in the Northern and Southern Hemispheres. Either direct with Talk Bpo (Ireland) Ltd or in alliance with one of their IT-BPO specialist partners in sales,market research, appointment setting, customer service, Tech Support, and as of late RPA and AI, Talk Bpo (Ireland) Ltd can now reduce business capital expenditure and operation costs by up to 30% to 70% whilst at the same time increase sales and productivity.
11 to 50 staff
Teams Plus
Your Irish outsourcing partner, specialising in accounting and auditing services* Teams PLUS is an Irish outsourcing company, specialising in accounting and auditing services. We match your needs with qualified and experienced team members, sourced specifically for you. With robust security protocols, ISO certification and fully GDPR compliant, the integrity of your data is always assured. We do not operate a "bench" outsourcing model. Our members work exclusively with you, as an extension of your local team. This means you get the work you want delivered the way you want it. Experienced and highly qualified, they hit the ground running and you are guaranteed quality work, continuity of service and the ability to scale your business without the cost and commitment of hiring permanent staff. To find out more about outsourcing and how it can help your business, contact us. No obligation, simply contact us and we can arrange a call at a time that suits you.
51 to 200 staff
Business Support
In day-to-day life most of us are frequently confronted by important "must do" tasks that which we'd rather not do. I'm talking about normal everyday things like: updating contact databases, sales support, invoicing or keeping records up-to-date, thank you letters, and on and on. Then there are the more complex tasks such as: debt collection and event management. BUSINESS SUPPORT is here to take those every day tasks off your plate so that you can concentrate on your Business Strategy and bring your company to the next level.
1 to 10 staff
Media Manager
At Media Manager, we live, sleep, eat and breathe social media so we can share our knowledge, tips and strategies with you. Our aim is to take away the uncertainty surrounding social media and how best it can be utilised. We will work with your business to deliver effective social media campaigns that will truly engage and build strong, lasting relationships with your customers. We offer straightforward, honest and cost effective solutions for any business wanting to integrate social media activity into their overall marketing plan. Social media will define your customer relationships in the future. Embrace this amazing opportunity to talk to your fans, to inform and educate them and most importantly to have fun!
1 to 10 staff
D2d Sales Outsourcing Ltd
D2D Sales Outsourcing Ltd (D2D) is a direct sales business. We provide a turnkey field sales campaign outsourcing service to corporates, charities and SMEs wishing to build or grow their market share. We design and execute sales campaigns to achieve our client’s business objectives: we provide all personnel, technology, market data and business intelligence. Our key differentiator is our business model. We have a consultative lead approach to campaign design and in-life campaign management and we provide a fully automated service (no paper!) and rich real-time business intelligence from the field based teams and back office processing.
11 to 50 staff
Starup
We are a multi-cultural company, with extremely qualified professionals from different parts of the world. We offer a broad range of services from a fully outsourced service department to project based, short-term engagements.
1 to 10 staff
Cbcr Payroll Outsourcing
We provide outsourced payroll solutions to small to medium sized businesses (SME) across Ireland. Our team of payroll experts use the latest technology to help you manage all aspects of payroll for your employees so you can focus on running your business. Our office is based in Dublin, Ireland. One of the reasons businesses outsource their payroll is because they lack the in-house knowledge and credentials to ensure employees are paid on-time and accurately each and every time. Solutions Offered: To ease your payroll burden, we offer high-quality outsourcing payroll services to take care of payroll processing for your business. Our expert payroll team, with its rich experience, can manage all types of employees, whether full-time or part-time employees, temporary staff, contractors, freelancers and others. We have two payroll solutions we can offer: Fully Managed or Part Managed payroll solutions to suit your needs. Benefits of Payroll Outsourcing to your business-Drive cost efficiency -Improve payroll accuracy -Build resilience against business uncertainty -Manage risk and compliance -Unlock strategic insights from your data What makes our Payroll Outsourcing Service Unique:*Proven Expertise *Up to date latest technology *Training and support *Flexibility *Accreditation and compliance
1 to 10 staff
Out-Source Iq
Out-SourceIQ is a trusted partner for organizations seeking to drive efficiency and growth through business process outsourcing (BPO). We bring deep industry expertise, a client-centric approach, and a proven methodology to every engagement, ensuring that our solutions align with your unique goals and challenges. Whether you are just beginning your outsourcing journey or looking to enhance existing operations, we are committed to delivering value at every stage
1 to 10 staff
Agile Accounting Personnel
Every accounting practice deserves reliable, skilled staff - without endless recruitment struggles or sky-high salaries (or costs?). The talent shortage is real. Right now, businesses in Ireland & the UK are stuck: hiring is next to impossible, payroll expenses are soaring, and in-house teams are stretched too thin. When your accounts are left to overworked staff things slip through the cracks. Mistakes happen, compliance risks rise, and client relationships suffer. You end up struggling to meet deadlines by yourself, which leaves you burnt out and with no time for business development. At Agile Accounting Personnel, we give you access to highly skilled and qualified, fully trained bookkeepers and accountants so that you can focus on growing your practice. We will match you with members of our outsourced team who will work seamlessly with your business - handling bookkeeping, payroll, reporting, and more, at a fraction of the cost of hiring in Ireland. Don’t let hiring headaches hold your business back. Get the support staff you need today.
1 to 10 staff
Atm Group
Real People. Smarter Technology. Better Outcomes.
1001 to 5000 staff
Moeboe Group
Build stronger teams and scale faster with Moeboe Group — your offshore partner for talent, growth, and efficiency. Our ISO-accredited operations in Lahore, Pakistan have worked our with clients for over a decade delivering solutions and world-class staff to support their growth and success.
11 to 50 staff
Skyrocket Team
We make your customers love your business! SkyRocket Team is a caring team of outsourcing customer support for your business. We help you to build long-term relation ship with customers. Our success is based on combining wide expertise in many spheres and cutting edge technology - we love numbers and analytics. This allows ID Leads to provide you with strong results for a very affordable price. We are proud of: 10 years+ experience in B2B & B2C support all over the world. 100 the number of conversations per year. 24/7 - our team are available online to help your customers Contact us for more information.
11 to 50 staff
